service levels

  1. Scooby_Doo

    WebAfrica Service Levels - ISPs managing your ADSL Line

    In terms of ISPs managing your ADSL line, what exactly should we be expecting? WebAfrica does not seem to have any processes in place to manage tickets once they have log one with Telkom. I am not sure if I am just expecting too much from the ISP? It has been over 1.5 months now, and...
  2. M

    Signing up for iBurst

    So i am trying to sign up for an iBurst account. Faxed through my application on Saturday 5th of May. It is now Tuesday 8th of May and not heard back from any one yet. I also tried to call their SALES line yesterday and i was left to hold on for 8 minutes longer than i wanted to wait. so i...
  3. jes

    The best and worst telecoms companies in SA - 2011 Orange Index

    The best and worst telecoms companies in SA - 2011 Orange Inc Latest Ask Afrika Orange Index reveals which companies have the best and worst service levels
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