Adept Internet TOTALY USELESS

cyberafrica said:
Geez, even worse, now grammaticall errors!!! :(Because somebody needs to moderate how one abuses the use of proper English language on this website.

P.S And this thread is not that old, last post was in Oct 08.
Click to expand...

:rolleyes:
 
I thought I would just update this...

The last I heard from the collection people, they where going to take it further.

The guy phones me in a meeting so I say "phone me later".
Later I get a garbled message on my phone. I assume its from him so I ignor it.
He phones me again the next week opening with "You promised to pay.."
I blew my top a bit...
He then changes it to "You promised to phone me back..."
I blew my top alot.
He was adamant I promised to phone him back untill I asked him if he gave me his number. Then he changes his story to "I left you a message".
So he asks me when I intend to pay.
I say never.
He says We will take it further,
I asked what that meant and the guy started with his "Blacklisting" nosense, I cut him off and told him to learn to do him job and if he needed more info to read my letters to them and Adept or come and read this thread.
So he said that I should notify him in writing that I do not ever intend to pay the outstanding amount and I told him that he could reference any for my previous written corrospondece for that.
He kept asking for a new version I kept telling him that I have already put more effort into this that should be necesary, eventualy the call ends. Almost 5 months ago now....
Hoping they got the message for good.
 
Madman88, I feel your pain, I am a reseller, or should I say was till Friday last week :) Same problem you have just worse as I managed and cancelled services for clients via their management console etc. All of a sudden queries that was logged 4 years ago they know nothing about, their software according to them works perfectly, services that was supposed to be cancelled 6 months ago is still running, with email proof, and they cut my services and client services. Hence the forced takeover and problems on the other thread "being held ransom by my isp" :)
 
Madman88 said:
It just doesn't stop.

The response from Jacques:

"Dear Mark,

Kindly deal with out legal or accounts department on this request.

Regards,
J Pietersen"

Well it seems that Mr Pietersen is about as competent as the rest of the staff.

Today I receive and e-mail from a Mr Gershon Davidse asking me when the next payment will be due on my account............

"Dear Mr. ****

Regarding Adept Internet account

Please find attached a statement of your account. Kindly advise as to when the next payment on your account can be expected. Please be advised that a simple solution to your cancellation query would be if you could supply us with your fax confirmation receipt.

Included please find our banking details for your convenience.

Our bank details are:

Account Holder: Adept Internet (Pty) Ltd
Bank: ABSA
Branch: Stellenbosch
Branch Code: 632005
Account: 908 425 3549
Account Type: savings / call account
Fax Number: 086 11 00 526

Please furnish your deposit with your account reference. Your account reference is 7445-****.

Should you have any further questions or comments do not hesitate to contact us.

Kind Regards

Gershon Davidse
[email protected]
"

I will respond to Gershon here:

Dear Gershon

I will NEVER be making the next payment on my account.
As for the fax conformation, I do not think I have it, but if I find it I will send it to you. Besides, the fax is irrelevant, because my e-mails are legally sufficient notification for me to cancel my account.

Regarding me having any questions or comments : I have contacted you over and over and over, via e-mail, via telephone and via fax. Your fixation with the faxes you "never" received seems to be just a way for you to make my life difficult, and to force me to pay for a service you have not supplied nor have I used. I have already paid for october and november 2006 without receiving my username and password to access the service, despite numerous e-mails and phone calls (not to mention the amazing dissapearing faxes which you "never recieved"). Can you not understand the simple principal? I use your service, I pay, I don't use your service, I don't pay. Is Adept internet in such dire straits that you would go to such lengths to harass someone for a simple
R140 a month?

I have said it before, I will say it again:

GO AWAY!!!!
Click to expand...

I used to know a Gershon Davidse, he used to be a chess whizzkid, wonder if its the same one. Apparently had an IQ of 160.
 
ice kid said:
I used to know a Gershon Davidse, he used to be a chess whizzkid, wonder if its the same one. Apparently had an IQ of 160.
Click to expand...

I also know Gershon Davidse, he is a reclusive dotcom millionaire, living like a bum. Made millions of Internet ventures, nowadays its near impossible getting hold of him. He doesn't use phones, computers, e-mail and stuff.
 
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