Evetech warranty disaster

[leendertp]

If the Wi-Fi was working previously they probably just didn't reconnect one of the Wi-Fi antennas or didn't seat the Wi-Fi module properly. Is the OS still seeing the Wi-Fi module or not?

Yes, just extremely weak signal.

 

[leendertp]

So did you contact Lenovo directly yet or not and log a warranty return on their website?

Yes, it just goes to Partserve. I tried upgrading the warranty too, spoke to someone at Lenovo. Obviously not successful.

 

[leendertp]

https://pcsupport.lenovo.com/za/en/warranty-lookup#/

Yes, the link to mine is posted earlier.

 

[RedViking]

Yes, it just goes to Partserve. I tried upgrading the warranty too, spoke to someone at Lenovo. Obviously not successful.

That sad. Was hoping they are an alternative to Dell. Dell has gotten just as bad. Frustrating.

 

[inkos]

And here I was going to recommend dell latitude range.

 

[Mirai]

Essentially buying locally nets you little as even the agents can mess up your machine (missing screws, wifi not working).

Thing is that SA is a third world country with third world support but 1st world prices. Those prices go to additional overheads, ad valorem taxes, profit, insurance and security. You get little value for your money, as with most things, in SA.

 

[Lupus]

Yes, it just goes to Partserve. I tried upgrading the warranty too, spoke to someone at Lenovo. Obviously not successful.

Which is what I've been saying, it doesn't matter what you were saying about the Lenovo warranty, when it's Partserve who maintain it here.

 

[airborne]

Yes, just extremely weak signal.

Thats good news because that would point to just the aerial/s not being plugged in or not plugged in properly, they can be a little fiddly to plug on, just be careful and take your time and you'll be fine.