Imate K-Jam Voice mail

[KERU]

I have an Imate K-Jam . For the past month I have not been getting any voicemail notifications. Vodacom says it is a problem with the phone. I tried calling Leaf's call centre . After holding on for about 20 minutes, they cut me off. If you try and contact them via their website (www.leaf.co.za) it gives the following error....There was an error submitting your request, please dial (011)326-1844 for further assistance.

Has anybody every experienced this problem. Can anybody offer any suggestions and if the guys from leaf ever monitor this forum please improve your customer service.

 

[KERU]

Just an update on my posting. I received a call from Leaf. According to them Vodacom's notification is not compatable with the Imate K-Jam. His exact words... "Vodacom uses class 1 notification while the handset can only receive class 2 notifications." He also mentioned that all major networks worldwide have gone onto class 2 notifications, wheras Vodacom is still on class 1.

 

[The Guy]

Just an update on my posting. I received a call from Leaf. According to them Vodacom's notification is not compatable with the Imate K-Jam. His exact words... "Vodacom uses class 1 notification while the handset can only receive class 2 notifications." He also mentioned that all major networks worldwide have gone onto class 2 notifications, wheras Vodacom is still on class 1.

What a bunch of BULL ... what ROM version do you have on that device ??
Start-settings-system-device information ...