Necuno
Court Jester
- Joined
- Sep 27, 2005
- Messages
- 58,566
- Reaction score
- 3,437
just wondering here for a sec - do your isp also force you too to call them telephonically since they seems incompetent
at answering their mail apart from sending out the how much you must pay them each month. *thinking about ods here*
not only that but WA actually sent out a sms last week to update their clients on whats happening on networks which was nice - i myself had multi sms bundle thing with vodacom going while back and its really not expensive at all.
my question here is to the isp whether or not you make about nothing or allot from your reselling
who's duty is it, is it the clients to go trolling around the internet for information on whats happening on adsl front or is it actually you the isp who should inform us the client ?
must we phone you always or can you actually answer an email ?
who is sorting out a problem when it hits, who is suppose to follow it up client or isp ?
anyways not all isp's here we have in rsa is guilty one in particular was ods for not answering a email which i have repetitively sent them on their game proxy service - YES it felt through the carpet, i wonder why
after helping them with it their end was just poor and pathetic - still waiting MARCO is it on or off ?
but i guess its off and never coming to live or the offices are dead except the debit automation since that always goes smoothly.
in the end - who are we the client to you the isp ?
if you want loyalty and a client base remember that us who pays that R125 and other small packages are also people and can also have an influence on your company even if we are the 'small' people some of us knows companies and will sway them towards those who have come through for us.
maybe telkom is screwing you the isp, but that doesn't mean that us, we the clients needs screwing too...
at answering their mail apart from sending out the how much you must pay them each month. *thinking about ods here*
not only that but WA actually sent out a sms last week to update their clients on whats happening on networks which was nice - i myself had multi sms bundle thing with vodacom going while back and its really not expensive at all.
my question here is to the isp whether or not you make about nothing or allot from your reselling
who's duty is it, is it the clients to go trolling around the internet for information on whats happening on adsl front or is it actually you the isp who should inform us the client ?
must we phone you always or can you actually answer an email ?
who is sorting out a problem when it hits, who is suppose to follow it up client or isp ?
anyways not all isp's here we have in rsa is guilty one in particular was ods for not answering a email which i have repetitively sent them on their game proxy service - YES it felt through the carpet, i wonder why
after helping them with it their end was just poor and pathetic - still waiting MARCO is it on or off ?
but i guess its off and never coming to live or the offices are dead except the debit automation since that always goes smoothly.
in the end - who are we the client to you the isp ?
if you want loyalty and a client base remember that us who pays that R125 and other small packages are also people and can also have an influence on your company even if we are the 'small' people some of us knows companies and will sway them towards those who have come through for us.
maybe telkom is screwing you the isp, but that doesn't mean that us, we the clients needs screwing too...
