Netgear DG834GT Disconnects Often

A

ari

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Hi, I have the Netgear DG834GT ADSL Wireless Router. My clients and friends are telling me that on MSN and Skype I keep signing out and back in very often during the day.

I've spoken to a few IT people and all they could thing of is that the "Automatically reconnect" is no selected in the Netgear options. I've checked that setting and it is active.

I've upgraded my firmware as a suggestion, yet this problem still exists.

Does anyone have a suggestion?

Thanks
Ari
 
Maybe its ur line or ISP. I have the same router and i have no disconnects.
 
I'm with Mweb and they said everything is fine their side. Could you take some screen shots of your Netgear setup so I could compare them my side?

Tnx
 
A bit off, but may I ask why you are with MWeb?
 
ari said:
Hi, I have the Netgear DG834GT ADSL Wireless Router. My clients and friends are telling me that on MSN and Skype I keep signing out and back in very often during the day.
Ari
Click to expand...

I've noticed the same thing happening on my set up, only thing there isn't a Netgear involved. The other pc on my lan is also logged into skype with another username and it goes offline 4-5 times an hour. Very strange seeings that there is no one sitting in front of that machine!!
 
I also have that modem and have not had any problems with it .... it is possible that mweb are the ones initiating the reconnects ... maybe try another ISP. ISPs used to disconnect and reconnect you in order to determine your usage ... not sure if they still do.
 
Reason i'm with Mweb is I used to be with Icon in the good old dialup days and can not change our main email address.

I do have the Mweb ADSL monitor loaded on my pc, but the problem was there before I installed it, if that helps at all?
 
Yep, I also have the DG834GT, and haven't had any problems, however, I have heard of a few people having disconnect problems on them. Which firmware version are you using?

Also, log into your router, and at the bottom of the start page, click "Show Statistics". Copy paste the bottom table about the adsl link. This will give us more info on your line.

Cheers, Nick
 
I have seen this before

ari said:
Hi, I have the Netgear DG834GT ADSL Wireless Router. My clients and friends are telling me that on MSN and Skype I keep signing out and back in very often during the day.

I've spoken to a few IT people and all they could thing of is that the "Automatically reconnect" is no selected in the Netgear options. I've checked that setting and it is active.

I've upgraded my firmware as a suggestion, yet this problem still exists.

Does anyone have a suggestion?

Thanks
Ari
Click to expand...

I have the 834G and don't have this problem. One suggestion is to turn on UPnP (UPnP menu) if it is not already on - this helps with P2P apps. I was in an office with a similar router (the version without wireless) where this happened frequently during the day. I still to this day can't say what causes it, cos the internet doesn't go down when it happens. I suspect it has to do with the P2P protocol... UPnP being turned on should help. You can also specify the incoming port for Skype and enable incoming traffic on this port to route to your IP address in the router if UPnP doesn't help. Let me know if you have trouble doing this.

Also, try disabling your firewall for a couple of hours to see what happens.

Also... maybe it's their systems and not yours (Less likely)?
Cheers
 
Hi
I also had the same problem with the Netgear DG834GT, i took it back to the supplier and i got it swopped for a new one that came stock with firmware V1.01.28 and hav not had any problems whatsoever.
There was also another thread with someone else having the same problem and he also got his swopped out for one that came stock with V1.01.28 and he said its working fine.
 
i had the same problem with mine - flashed it with the latest firmware - problem solved.
 
Thanks for all the advice. I am running the latest version but will reflash it just incase. Below are the stats on my line.

ADSL Firmware Version A2pB018e.d16f
Modem Status Connected
DownStream Connection Speed 1152 kbps
UpStream Connection Speed 384 kbps
VPI 8
VCI 35
 
Sorry, here are the stats.

Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoE 100746 104866 0 193 1977 12:55:27
LAN 10M/100M 410309 470494 0 815 234 77:51:42
WLAN 11M/54M/108M 8819 0 0 6 0 77:51:40


ADSL Link Downstream Upstream
Connection Speed 1152 kbps 384 kbps
Line Attenuation 34.0 db 20.0 db
Noise Margin 24.1 db 12.0 db
 
Netgear has quite a nice support system inplace on their website - perhaps log your fault with them - worked for me!.
 
mas said:
There was also another thread with someone else having the same problem and he also got his swopped out for one that came stock with V1.01.28 and he said its working fine.
Click to expand...

That would have been me. Agree 100% with mas. I struggled for a while even after numerous firmware upgrades etc. So eventually swapped that damn thing out and got another. Problems dissapeared.:) Seems there must have been a bad batch. :mad:
 
Mweb?

Hey I'm not sure how to use this forum thingy but I'm desperate!I recently got an adsl connection thru mweb(They weren't my choice coz I'm going half with my landlord and hes already with them)I mainly got it to play WoW only problem is that it works hardly ever,I was using the billion 7401vgp but thought that was the prob so I bought myself the netgear dg834gt but to no avail I get the same issues,I did do the latest firmware update,I've tries using portforward.com but nothing is helping please help me!:confused:
 
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