No internet for a week

[PrivateCitizen]

@AfriGuy @Afrigirl @AfriNatic why does it take a week to get a Openserve technician to come out for a fault?
This is after following up on numerous occasions and reescalating to support teams.

The ticket number is 385ATK121026.

 

[Afrigirl]

@AfriGuy @Afrigirl @AfriNatic why does it take a week to get a Openserve technician to come out for a fault?
This is after following up on numerous occasions and reescalating to support teams.

The ticket number is 385ATK121026.

Hi,

We apologise for the inconvenience caused. Please note that scheduling depends on technician availability.

Thank you for your patience and understanding.