PRESS: MyADSL HITS HEADLINES

in my home country, there is an official government department who logs all the complaints from any customers out there.
once complaint is lodged, the department investigates the product/company.
do we have something like that in SA?

I think only government can change telkom.. not by telkom itself!
 
I think you are talking about an Ombudsman or "public protector" ...supposed to be independant of goverment etc. But, could be the same as ICASA. ...does anybody know who is the Ombudsman for telkom?
 
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