Rejected by Telkom

chrisc4290 said:
I had a tenant who applied for a telephone using my name and ID no, back in 2003. Naturally enough he did not pay the bill. 3 years after he left I get a letter from these lawyers asking for R23k. Upon enquiring, I discovered what had occurred. Despite asking more than 10 times for sight of the signed application, they would not send it (because it did not exist) or acknowledge they had made an error

Next thing I am blacklisted on Experian and ITC for this. I asked the lawyers for a day in court, but they ignored it. Upon asking for proof that I owed what they were demanding, they either put down the phone or ignored emails

The blacklisting has been renewed by them twice since 2010
Click to expand...
Couple of things, if an account is in dispute, you needed to do this in writing, they aren't allowed to do shyte, not legal, not any credit listing nothing. If they do, you head over to the court and open a civil case against them.

Secondly if they did not proceed with any legal action for the account in 3 years and you haven't explicitly acknowledged you owe them money the account has prescribed, and they may not blacklist the account, they may not even phone you any more for the account.

While you do owe them money, they are required to provide you with a signed contract or at least a verbal proof that an agreement was entered into.They are also required to give you the break down of amounts owed including legal fees, and the principal debt of the account, principal debt would be the date of which the creditor became aware of the default on the account, Interest can be added but the rule applies that they can't ask more then double the principal debt, if they do they are committing fraud.

If they can't provide you with any of those details, in writing inform them of the intention of suing them for slander with costs.
 
Called porting division again.

Because there are 4 jobs pending on the system (that were not completed) it's basically locked the account.

So I must now go back to the store as the person who opened the orders is the only person on the planet that can cancel them.

Just :wtf: :mad:
 
Did anyone on check how much revenue TransUnion and Experian generate? :erm:

Information is valuable, it seems.
 
They also rejected me the first time. I think their system is screwed. I've been a customer of theirs (ADSL) for many many years. Couldn't understand why they would reject me.
 
Been the same story with me. Telkom was all too happy to allow me to apply for a landline, ADSL and Data to the value of R700 p/m with installation costs of over R600. Yet after 2 months of waiting and eventually being told they cannot install due to cabling issues, I decide to apply for a SIM Only 20 Gig Smart Broadband Wireless on a Month-to-Month basis for R399 p/m. And they decline me due to apparent credit worthiness?!?! I don't even know why they feel the need to take blood from me and do a full investigation when they aren't actually giving me any credit to begin with. It's month-to-month and SIM only.

I've given up on Telkom, can't do anything right, not even a sale.
 
Resurrecting this thread on purpose.... someone needs to sticky the contract requirements. Got rejected myself today, my current monthly salary apparently being slightly under the R4500 pm limit... countryside salaries are for most NOT directly comparable to city salaries unfortunately, and yes I'm kinda poorish comparitively but still have well enough pm extra. Looked around and saw this requirement nowhere on the telkom site.... still a bit angry.

In hindsight my first clue that someone was doing things by half measure was not being able to be logged in and shop at the same time.... I'm guessing they are unable to integrate credit checking with their own damn accounting, anyone that has faithfully paid a landline for years on end should be logically able to just add a cellphone contract separate but alongside it..... at R199pm it isn't even that an expensive contract!

Have to now goto the nearest Telkom store (1h+ drive away) over a weekend and personally apply it seems... I guess only the actual store employees are actually allowed to act and think at the same time compared to the horrid online sales system that relies on callbacks.
 
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