Telkom leaves me speechless

[cobuss]

I can only shake my and sigh at how badly Telkom sucks!

I know the list of complaints are endless and I'm sure there are millions of horror stories of how people have been hard done by this filthy, utterly useless money sucking scum bag company.

But anyway. I'm still waiting for them to install my ADSL line. I ordered on 5 June. (I'm sure there must be thousands that have waited longer. The operators are not shy to divulge that bit of info. "Yes sir we suck but your are not the only one that thinks so, so chill out"). Anyway. They don't even phone to cancel, they just don't show up. I call Telkom 6-8 times a day and beg them for more information but they just say that they are sorry but they just can't help me because they know NOTHING!!!!. The technician is supposed to phone me a schedule a time and thats that. Well they don't so what now?

It looks like I have to phone for a new date for a third time now.

I have to keep phoning them after each "No show" and get the "new appointment" date the next day.

I have never had one single dealing with Telkom that has resulted in anything nearly satisfactory. The worst part is that I have no other option but to bend over and take it.

I wish it was only one department or one incident, but its been like this since I can remember.

Oh well, I'm just one more very unhappy customer but who cares, I will pay them to screw me over anyway.

Just wait you bastards.

 

[ZuBS_]

I understand the frustation well, i waited for 4 mnts for line to be installed, after all the hassles, you just feel like you want to give up and cancel it, just hang in there, it will come eventually

 

[MyDraadloos]

That's nothing .........

........ you are never gonna believe how difficult it is to cancel the crap when you have had enough of their 3 GB **** sandwich and decide to move onto the 30GB buffet.

 

[Silent_Bob]

lol! I just keep applying a hoping they will help me! Read my sig

 

[fluKe]

How is this.. I ordered my ADSL in May... 3 months later I still do not have ADSL...

I try to give them a call everyday to check the status on my order, I get different answers from every technician, never mind sitting on hold for 20-30 min every time i call.

On Friday I phoned them to tell them to cancel the 2 yr contract bundle offer as I would arrange my own router and ISP. Within 2 hours of this cancellation my phone line had no dial tone... coincidence? Even better, the other line in my house mysteriously gained a crapload of noise all of a sudden. I love Telkom, especially their attitude towards serving their customers.

 

[Roman4604]

My area is ADSL enabled according to Telkom's website, so I ordered by phone. Two months later phoned for status .... still out of (DSLAM) ports ... bit impatient, but I can still buy that. Two month later after a phone call, the Telkom techie arrives ... real excitement .... sorry meneer you can liek to be too far from die exchange.

Why the ffffffffffffffffffff... couldnt they tell me that 4 months prior!

 

[cobuss]

Thanks guys, I must say it really cheered my up a little.

Thanks for the encouragement.