virgin mobile airtime usage

M

mortalica

New Member
Joined
Aug 8, 2006
Messages
3
Reaction score
0
Does anyone here have a solution on how to keep track of airtime usage with virgin mobile? Their "account billing software" is not working, and neither does the "*121#" thing. At the moment I have to phone customer service to find out how much I've used...

I've activated my sim on the 30th of august, and up to date I've been charged a hellovalot for only a couple of calls and sms's.. so much for cheaper rates.

Any input would be appreciated.
 
why use them

they are onyl here to rip us off not make cellphone calls cheaper

i hope they go bust
 
The same applies equally to MTN, Vodacom and Cell C then.
 
yes but virgin has vast experience with cheap telecoms, they where said to have come to hear to change things

only thing that will change is there be a 4th cell phone operator to screw us
 
I wouldn't use them in their home country because they're not cheap. Both their mobile and ADSL services are very expensive.

Virgin did change things. If you're the type of user they're targeting then you get a viable alternative. If you're not then they're the same or more expensive. Virgin's call options and rates don't suit me. Their data option does though.
 
Virgin changed things a lot. They don't obfuscate things like the other networks do. I've looked at Vodacom's rates last night and there are about 10 different rates they charge you. On Virgin I only have to worry about two rates. The before 5 minutes rate and the after 5 minutes rate. I make calls very seldomly and mainly during peak and I don't need to use a special per second package that overcharges me like Vodacom did in order to pay only for the time I actually use. I don't have to wait for the stupid 5-8 thing to get my lower call rate. I like the one rate for all thing and it's cheaper than Vodacom's prepaid rates.
 
mortalica said:
Does anyone here have a solution on how to keep track of airtime usage with virgin mobile? Their "account billing software" is not working, and neither does the "*121#" thing. At the moment I have to phone customer service to find out how much I've used...

I've activated my sim on the 30th of august, and up to date I've been charged a hellovalot for only a couple of calls and sms's.. so much for cheaper rates.

Any input would be appreciated.
Click to expand...

There is an option on the Virgin Menu that says "Prepaid Acc Balance"
 
I was thinking that Mortalica was talking about a credit account which is what *121# is for or the "Credit Account Query" on the Virgin menu. The prepaid number would be *101#.

One thing I would like them to do though would be to give vrewards for data usage as well. Why is it always only the people talking all day that get rewarded? :rolleyes:
 
There is an option on the Virgin Menu that says "Prepaid Acc Balance"

Do they charge you to use this option?
I would also like to know:
"One thing I would like them to do though would be to give vrewards for data usage as well. Why is it always only the people talking all day that get rewarded?"
 
Thanks for the replies ... I'm aware of the two options on the virgin mobile menu, but it's not working: "the service is currently unavailable"

Does it work for you guys?
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X