Vodacom Portal issues - What a FAIL !!!!!!

Just to advise that problem is now solved and Jannie thanks for the intervention. Regards
 
I get just as angry when I receive the same thing from Vodacom, DStv, etc. THEY DO NOT BOTHER TO UNDERSTAND WHAT IT IS YOU ARE TRYING TO TELL THEM. Yes, I used all caps as well. I mean come on, is basic comprehension of English not a prerequisite for customer service. I no longer subscribe to DStv - too annoying. I need cellular service, though.
 
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