WA Verizon (.v)

T

TheLaggingShaman

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Between Durban and CPT
WebAfrica's Verizon service has been down for ages now, with rare, quick moments of unstable uptime now and then. This is really annoying. Everyone is always quick to blame Telkom for everything, but as far as I can see the Verizon service alone is fine, WA is just not delivering with their own .V option. Telkom I can understand being a monopoly and all, but shoddy service from our (very) competitive ISP market is quite disappointing.

Made a post about it on their forums here but despite nearly four days and 33 views, there is no reply yet.
 
What account from webAfrica do you have? I've been using their .v option now for a long while, especially in the evenings, and last night it was still working.
Edit:
Still working tonight with the .v option. What i did see is with the prepaid option is that if you reached your limit you cannot connect with the .v option.
 
Last edited:
What account from webAfrica do you have? I've been using their .v option now for a long while, especially in the evenings, and last night it was still working.
Edit:
Still working tonight with the .v option. What i did see is with the prepaid option is that if you reached your limit you cannot connect with the .v option.
Click to expand...

I'm on the 1g prepaid unshaped option. Do you mean .v stops working after you use up the automatic monthly bandwidth, regardless of how much prepaid you buy?
 
Not sure what happens with the .v option once you use the monthly bandwidth.
I bought 2G prepaid unshaped bandwidth a while ago, and the .v option worked fine. Last night I reached the 2G of data and at that stage I could not connect to them at all with the .v option, the .s managed to connect. After I purchased additional bandwidth the .v option worked again immediately.
 
seems down here too and i have 1.6G left on mine. [Auth failed all i get]

one time i had to reset my router which *fixed* it somehow....
 
WebAfrica did have a problem on the Verizon realm a while back. I was on the phone to one of their techs to try and get it resolved and none of the stuff we tried sorted it out.

I resorted to using the default realm (SAIX) and then they contacted me and said that I could get the account regenerated and it would solve the problem. As yet I have not bothered as it is not really critical which realm i'm using right at the moment.
 
Been trying now to get onto the verizon realm and no go, can only get onto the default SAIX. Been like this for a while, and is a bit frustrating because I found verizon always gave me a better connection.
 
I assume everyone has submitted support tickets at WA for this problem? That's the only way to really get the issue resolved. Inform them formally about the issue and then they'll obviously have to take the problem seriously.
 
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Globetrotter said:
I assume everyone has submitted support tickets at WA for this problem? That's the only way to really get the issue resolved. Inform them formally about the issue and then they'll obviously have to take the problem seriously.
Click to expand...

seems they have forgotten their support section's description.

http://forums.webafrica.co.za/verizon_v_not_working_1475.html

nice going on the ignore if you try to use the forum which suppose to be part of the support....
 
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