Telkom running out of bandwidth?
Over the last few days many users accessing the Verizon Business network from their Telkom ADSL line found the service sluggish, with high latency and packet losses.
According to a Hetzner network notice the problems started early on Tuesday and are because of a peering link issue, causing high latency between SAIX and Verizon.
Testing showed that the latency from a Johannesburg-based SAIX connection to Verizon Business' Johannesburg datacentre were often in excess of 100 ms, and packet loss was not uncommon. Latency jumped to close to 200 ms for Verizon Business’ Cape Town-based services.
Verizon Business said that “there has been a lack of infrastructure on the Telkom side of the peering infrastructure”.
“The matter has been escalated by Verizon to the relative executives in Telkom and upgrades are being scheduled within the next two days. Verizon continues to escalate the urgency of the matter and is making all efforts to get Telkom to address the matter with the urgency it deserves,” said Verizon Business senior executive of operations, Edwin Thompson.
“Telkom has indicated that as other peering parties are affected by the changes, Telkom has elected to delay the changes in order to give other peering parties notice of the changes,” Thompson said.
Telkom was asked for feedback regarding this problem, but did not provide any information by the time of publication.
Telkom Verizon peering discussion
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