Telkom said it is experiencing congestion on some sections of its 2,300MHz LTE network, and is addressing the problem with the help of its partner, Huawei.
Telkom said it has seen a dramatic increase in the number of customers making use of its mobile data services, specifically data services on LTE.
“We have seen an 18.4% increase in mobile voice and subscriptions and over 70% increase in mobile data traffic,” said Telkom.
“As a result of this demand increase seen in recent months, we are currently experiencing congestion on some sections of our LTE network in some of the busier metro areas.”
Telkom said this is the exception, though, as over 80% of its base stations are delivering LTE speeds of 10Mbps and higher.
“While our networks are upgraded and maintained on an ongoing basis, additional infrastructure investment has been made in recent months and is currently underway to further accommodate this increase in demand.”
Telkom said the congested areas have been identified and it is working with Huawei to speed up the implementation of additional core capacity, site backhaul, and radio capacity.
“Improvements in the most-congested areas will be felt in the next week and will steadily improve across all congested sites within the next three weeks,” said Telkom.
“We will update customers in the coming weeks, as the additional infrastructure comes online.”