Vodacom has published a list of charges on its website which users will have to pay if they decide to roll over their mobile data.
The move from Vodacom comes days before the implementation of ICASA’s new End-User and Subscriber Service Charter.
The charter states that users must also be presented with the option to roll over mobile data bundles and transfer data to other users on the same network. It comes into effect on 28 February.
Vodacom published the following terms and conditions regarding the rollover of mobile data on its network.
- The Vodacom Roll Over service is applicable to Prepaid, Hybrid, and Contract customers.
- It applies to once-off general data, Night Owl, and URL-based data bundle types.
- All hourly bundles should be rolled over at the cost of R10.
- All daily bundles should be rolled over at the cost of R25.
Bundles with a validity of more than one day will incur the following rollover charges, dependent on the remaining data in the bundle (bundle size remaining):
- Less than 100MB – R5
- 100MB to 250MB – R12
- Over 25oMB to 500MB – R19
- Over 500MB to 1GB – R29
- Over 1GB – R49
Vodacom stated that the charges for the rollover service are charged to a Prepaid and Hybrid’s customer recharge airtime account. The charge for a Contract customer will be added to their bill.
It added that the following usage rules apply
- Data bundles with validities of 24 hours or less are applicable for roll over immediately.
- Data bundles with validities greater than 24 hours are applicable for roll over when there are 3 days or less remaining for bundle usage.
The validity period of the rolled-over data is also dependent on the original data bundle validity period. The following time frames apply:
- All hourly bundles can be rolled over for an additional hour.
- All daily bundles can be rolled over for an additional day.
- All weekend bundles can be rolled over for an additional weekend.
- All data bundles with a validity greater than 24 hours can be rolled over for an additional 7 days.
Users can access the data rollover functionality via their USSD menu, said Vodacom.
Following the publication of our article, Vodacom removed the rollover charges page from its website.
The company told MyBroadband it is currently reviewing its pricing and “will communicate this on the planned launch date 1 March”.