Asked about its plans, Vodacom confirmed information that LTE activations and services won’t cost anything extra, but declined to comment on when pre-paid and Top Up customers will be able to access the services.
Users that insert their compatible 64k or 128k SIM in an LTE device will automatically have their SIM provisioned for LTE services, our sources revealed.
Based on the information received by MyBroadband, customers must have the following to use the LTE network:
- A Vodacom supported LTE device;
- A 64k or 128k SIM card in the Vodacom LTE device and as a primary SIM card;
- The LTE device APN must be set to lte.vodacom.za;
- The network mode of the device must be set to “Automatic”;
- The customer needs to be in an LTE coverage area;
- iPhone 5 customers must upgrade to iOS 6.1.2;
- Once the SIM card is inserted and device switched on, the LTE service will automatically be activated within 24 hours, from Monday to Friday.
The sources also said that manual activation will be possible at any time in store, by calling Customer Care or by logging in to My Account on the Vodacom website.
Subscribers that don’t have a 64k or 128k SIM will need to visit a Vodacom store and perform a SIM swap.