TopTV subscriber information safe
TopTV’s website was hacked on 1 January, but this security breach did not have any impact on the company’s sensitive subscriber information.
Heather Kennedy, TopTV’s vice president for marketing, explained that the TopTV website does not contain any sensitive subscriber information, such as subscriber details.
The website also does not have any financial facility for payment of subscriptions, thus there are no subscriber bank details or any possible way to trace these on the site.
“Subscriber information is all contained in the separate and secure CRM (Customer Relationship Management) system, which is unrelated in any way to the TopTV website,” said Kennedy.
“The website is a portal for information regarding TopTV, its channels, pricing and packaging, and the Top Guide, which provides programme schedule information for the channels. This information is freely available to the public.”
Kennedy said that TopTV is in the process of rectifying the security breach on their website which occurred early on New Year’s Day, 1 January 2013.
TopTV hacked website (screenshot on Wednesday 2 January at 08:00)
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