Exploding Galaxy Note 7 probe releasing “soon” – Samsung
Samsung America president Tim Baxter has promised that the results of an investigation into the Galaxy Note 7 would be released “soon”.
Speaking at CES 2017, Baxter said it has been a challenging year for Samsung, adding that they are working to find out what exactly happened with the smartphone.
Following the launch of the Note 7 in August 2016, buyers reported that the device would suddenly heat up and catch alight.
Initial investigations pointed to a defect in the battery from a supplier.
Samsung recalled the Note 7 and issued replacements which used a battery from a different supplier.
Soon after this, users reported that their replacement Note 7 phones were catching fire spontaneously.
Samsung then issued a full recall and stopped selling the device.
Now read: Why the Galaxy Note 7 kept exploding – Report
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