BBM for Android, iPhone delay
BlackBerry said that it is pausing the global roll-out of BBM (BlackBerry Messenger) for Android and iPhone to make sure the app “lives up to expectations”.
BlackBerry started to launch BBM for iPhone in countries like New Zealand, Austalia, Malaysia, India and the UAE on 22 September, but the Android version did not launch on 21 September as expected.
In a statement the company said that prior to launching BBM for Android, an unreleased version of the BBM for Android app was posted online.
“The interest and enthusiasm we have seen already – more than 1.1 million active users in the first 8 hours without even launching the official Android app – is incredible,” said BlackBerry.
“Consequently, this unreleased version caused issues, which we have attempted to address throughout the day.”
BlackBerry said that their teams continue to work around the clock to bring BBM to Android and iPhone, but only “when it’s ready and we know it will live up to your expectations of BBM”.
“We are pausing the global roll-out of BBM for Android and iPhone. Customers who have already downloaded BBM for iPhone will be able to continue to use BBM,” BlackBerry said.
The unreleased Android app will be disabled, and customers who downloaded it should visit www.BBM.com to register for updates on official BBM for Android availability.
“As soon as we are able, we will begin a staggered country roll-out of BBM for Android and continue the roll-out of BBM for iPhone,” BlackBerry said.
These issues have not impacted BBM service for BlackBerry.
More on BBM for Android, iOS
BBM for Android, iPhone here this week
BBM for Android, iPhone: how it will work
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