BlackBerry problems surface again
Summary: Following claims from Research in Motion that BlackBerry Internet Service problems had been resolved, users are once again reporting trouble with their BlackBerry services.
Research in Motion’s (RIM) BlackBerry Internet Services (BIS) have experienced problems again today (11 October 2011), following a prolonged outage yesterday.
Earlier today RIM claimed that all issues had been resolved.
There is no official confirmation yet from BlackBerry parent company Research In Motion (RIM) about the recurrent problems, but Vodacom said that they have seen an escalation in complaints over the last 30 minutes (from around 13:30).
“We’ve definitely seen an increase in complaints in the last 30 minutes or so. We’ll provide feedback as soon as possible,” said Vodacom spokesperson Richard Boorman.
MyBroadband has also received information that around 50% of BlackBerry users in the EMEA region are affected by the latest RIM network problems.
Internationally, users from around Europe, including Greece, the United Kingdom and Switzerland, have posted messages on the CrackBerry forum voicing their concerns about a new wave of BlackBerry downtime which seems to have begun around 12:30PM CAT. This is around the same time local users started reporting issues with BBM and BIS related services.
RIM South Africa could not immediately be reached for comment.
Update: RIM comment
“Some users in Europe, the Middle East and Africa, India, Brazil, Chile, and Argentina are experiencing messaging and browsing delays. We are working to restore normal service as quickly as possible. We apologise for any inconvenience this has caused.”
Related Article: BlackBerry Internet services back online
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