iBurst downtime complaints
Numerous iBurst subscribers are complaining that they have lost connectivity, and that the iBurst helpdesk is not answering their calls.
“I cannot connect and I work from home, need urgent support but your support line goes unanswered,” said iBurst subscriber Kate Ferreira.
“We still do not have connection in the east of Pretoria. Please help as this is impacting on business,” said another iBurst subscriber Willie Booysen.
It is currently not clear what is causing the iBurst network problems, and the company did not immediately respond to requests for information.
However, iBurst did say that it is currently experiencing high call volumes at its call centre.
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