Seagate 2TB 5900RPM HDD Clicking sound

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nelis

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I bought a seagate 2TB LP HDD last week friday and was working fine till this morninig but now the drive is making a clicking sound. Any solution to my problem. I bought it at Pinnacle Micro in Midrand.

What do you guys think my chance will be in returning it for a Western digital 2TB drive? I hate seagate now cause we got endless problems with Seagate
 
i dunno i got a 1TB external an basically download straight to it. So it runs pretty much non stop..
Alot of time when i watch something off it or even copy off it. Everything will randomly hang while it does that clicking for a while then resumes and every thing is ok.. Dunno why it does it.. But had it since december and also started doing it after a week or so, but still working..
Has also put me off seagate..
 
nakedpeanut said:
i dunno i got a 1TB external an basically download straight to it. So it runs pretty much non stop..
Alot of time when i watch something off it or even copy off it. Everything will randomly hang while it does that clicking for a while then resumes and every thing is ok.. Dunno why it does it.. But had it since december and also started doing it after a week or so, but still working..
Has also put me off seagate..
Click to expand...

It happens when there is a malfunction between the heads hovering over the platter (an irregularity between the platter surface and the head maybe, or the voltage on the head coils might flux?)..anyway, this causes the head to park (it's a built in safety precaution, when the head and platter encounters too much resistance, or there is some kind of power loss it parks the head and then tries again, you can see this happen when you move a normal working hard drive too abruptly while it's turned on)..hence, causing that clicking sound. Today's drives do that automatically when the power is turned off or when it encounters a problem. Remember that yeeeeeeaars ago you had to run a command to park the heads, manually. I'd say return it as soon as possible. I've had drives that can work like this for quite a while, but eventually the "parking" will become worse over time until the drive stops responding for long periods at a time, or starts switching off automatically.... GET IT REPLACED. 1-2TB is crap-load of data to lose...
You might want to try and plug the drive directly into your pc's power supply, just in case the external casing has a power output problem, not sure if this will work but it's worth a try.
 
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I had the same issue on an external 2.5 HDD once. Was due to lack of voltage on an old PC I was trying to copy stuff from. I used the dual USB thingy so afterwards there was enough power. I dont trust it though, dont use that HDD much anymore.
 
johnjm said:
I had the same issue on an external 2.5 HDD once. Was due to lack of voltage on an old PC I was trying to copy stuff from. I used the dual USB thingy so afterwards there was enough power. I dont trust it though, dont use that HDD much anymore.
Click to expand...

It can be inadequate USB port power issue. I heard Fujitsu drives have the lowest power draw for external HDDs, will be importing or buying those overseas in the future.
 
I just e-mailed pinnacle and they told me that I can swap the drive out for a western digital 2tb Greenpower HDD. What i like about that WD Hard drive is it's 64MB cache
 
nelis said:
I just e-mailed pinnacle and they told me that I can swap the drive out for a western digital 2tb Greenpower HDD. What i like about that WD Hard drive is it's 64MB cache
Click to expand...

"Green" drives are good for power saving - good choice. With 64MB of cache there will also be less spin up/down.
 
Stay away from anything with these words "RAID 0" and LaCie. LaCie is the worst HDD enclosure maker in the world. Spent R5000 on a Big Disk Extreme - a few years back - it's now rotting after being swapped out once under warranty - one of the drives inside died - after the internal power supply failing the first time around - hardly got any use out of the thing. AVOID LaCie.
 
Anybody else got feedback on the WD 2TB green drives - I fancy a couple of those in RAID 1 !
 
nelis said:
you mean raid 0
Click to expand...

No, I want to have two mirrored drives, giving me 2TB usable space. I would love to use four 2 TB drives in RAID 5, giving me 5.33 TB in the solution that I looked at, but that works out to be quite expensive and I don't really need that much space at the moment - this is for digital images.

Although, I may start putting more video on there (just bought a 1080/60p camera), so maybe I should go for the RAID 5 solution.
 
My 2TB did the same thing.
Turned out the power connector wasn't making proper contact, so I unplugged / cleaned / replugged it on the drive and motherboard.
Haven't had any problems with it since.
 
Run, run like you've never run before. The drive will fail. It is one of those stupid low power drives and you are going to get endless grief as that fault is going to start out as an intermittent one, it may even come right for a while. It is going to fail sooner rather than later and 2TB is a lot of spare space to look for when it does. Get it swapped for something that isn't crap.
 
I'm having the same problem with my secondary 750gb internal seagate. About a month ago it started clicking. I backed everything up and it only lasted half an hour or so and then I didn't hear it again until last night. Same problem with stuttering performance when I'm using files on that drive during the clicking. This morning its quiet again and I'm running seatools tests. It's passed everything so far but am doing the long drive self test now.

The drive is only 4 months old. I wonder if Take 2 will replace it even though it hasn't completely failed yet?
 
Jola said:
Do you know whether low power drives are inherently less reliable ? Just asking because I want to buy a few 2TB WD green drives.
Click to expand...

I've not experienced any issues with my 4x 1TB WD greens (not RAID'd) - they run 24/7 and I've never had a WD failure yet.
 
I was thinking of swapping it out for 2x1.5tb Samsung driver. Getting good reviews. It will work me out just a little more. so if I can get that 2x1.5TB and my current 1.5TB in raid 5 it will be sweet.

I'm replacing my dads 2TB Seaate LP drive aswell so I should be able to backup safely.

I have these drives inside my system:

2x 250GB HDD in raid 0 (operating system)
320GB HDD (some utilities, game files, pictures, etc)
160GB HDD (installed games)

external is 1.5TB, 1TB.

case: Cooler master storm sniper

I will swap teh 320GB and the 1.5TB as I bought the hdd and enclosure separately and put in the other 2 1.5TB. then I will backup my data from my 1.5TB to a 2TB drive and convert my 3x1.5TB in a raid5 configuration. That will protect me against data loss and also provide me with increase performance.

end result.

inside pc:
2x 250GB HDD in raid 0 (operating system)160GB HDD (installed games)
160GB HDD (installed games)
3x1.5TB for my movies, series, games, etc

what do you guys think
 
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dazzazzad said:
I'm having the same problem with my secondary 750gb internal seagate. About a month ago it started clicking. I backed everything up and it only lasted half an hour or so and then I didn't hear it again until last night. Same problem with stuttering performance when I'm using files on that drive during the clicking. This morning its quiet again and I'm running seatools tests. It's passed everything so far but am doing the long drive self test now.

The drive is only 4 months old. I wonder if Take 2 will replace it even though it hasn't completely failed yet?
Click to expand...

I've run all the Seatools basic tests now and it has passed all of them. Is there anything I can do to confirm the problem?

I've submitted a return request to take2 and they are willing to evaluate it.
 
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