Derrick
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- Joined
- Nov 22, 2010
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A friend of mine recently shared his Apple Mac woes with me. (Warning: it’s in Afrikaans as there was no way I could reliably translate the sheer gloom of his message, but I do include an English summary.)
This friend of mine decided to buy a new computer. Let’s hide his identity and call him, oh, ‘Theo’ or something. His wife runs a production company, and all the editing work would justify buying a new Mac Pro. Theo was very excited, as he would have a brand new super dooper new Mac at their home office.
After a twiiter post about my Macbook, ‘Theo’ send me this message on Facebook:
Sien jou post oor lewe uit jou Macbook…..Gedog jy sal medelye he hiermee.
Ek kry mos ‘n slim plan, dog toe mos ons moet ‘n Mac kry, dat Linette hulle vir die show editing kan doen inhouse. Die sommetjies werk uit en als. Gaan uit vir die hele toetie, gaan kry ‘n Mac Pro 8-core met al die bells whistles en 2x 23” screens, 4gig ram, moerse video card. Groot opgewondenheid in die Ferreira huishouding. Haal als lekker uit die bokse uit, ruik aan die verpakking, jy weet hoe gaan dit. Koppel elke draadjie en firewire pluggie aanmekaar. dubbelcheck als. lees die manual. Hardloop gou uit winkel toe om die regte plugs en als te kry. Toe die groot oomblik.
Druk die klein blink power knoppie. Ta-da kom die musiekie op… great stuff ! screens is pragtig. vul die registration en license crap in….. kom halfpad. toe vra hy my op te re-start…. restart ? mmmmmm.. ok, dis ‘n mac, niks hoef sin te maak nie. druk die power knoppie tot hy restart. daar restart hy, ta-da.en dan vra hy weer vir ‘n restart, en weer , en weer , en weer , en weer, en weer.
en toe na ek hom 20 keer ge-restart het is ek terug na die Apple mense toe.
Verdict….Processor fried… en die ding het nie 5 minute gewerk nie.
Dit was ‘n week gelede, met die crap service het ons nog steeds nie die rekenaar nie. Ek wil my polse kou.
Ons het nog van die verpakking en twee moerse screens wat hier by die huis staan. As ek te emosioneel raak oor die hele storie dan gaan ruik ek maar aan die verpakking…….
(Translation: In short, my friend decided to invest in the brand new Mac Pro 8-core with dual 23 inch screens. It was his first Mac, and he actually bought it for his wife who runs a television production company.
He was as excited as a little boy with a new toy (which he was, in effect), and couldn’t wait to switch it on. The machine booted up, giving the failiar Apple startup sound, and then promptly asked him to restart.
After several more failed attempts and listening with mounting gloom to the Apple start up sound, he finally took it back to the Apple store.
That was a week ago, and they’re still waiting for a replacement.)
It’s not only bad news for a new switcher, it’s also bad news if Apple wants to establish a foothold in it’s new South African market.
According to George Ou at ZDNet blogs, the Mac Pro is now less expensive than an equivalent Dell. Does that mean it’s cheaper as well? And how can Apple allow such awful service?
This friend of mine decided to buy a new computer. Let’s hide his identity and call him, oh, ‘Theo’ or something. His wife runs a production company, and all the editing work would justify buying a new Mac Pro. Theo was very excited, as he would have a brand new super dooper new Mac at their home office.
After a twiiter post about my Macbook, ‘Theo’ send me this message on Facebook:
Sien jou post oor lewe uit jou Macbook…..Gedog jy sal medelye he hiermee.
Ek kry mos ‘n slim plan, dog toe mos ons moet ‘n Mac kry, dat Linette hulle vir die show editing kan doen inhouse. Die sommetjies werk uit en als. Gaan uit vir die hele toetie, gaan kry ‘n Mac Pro 8-core met al die bells whistles en 2x 23” screens, 4gig ram, moerse video card. Groot opgewondenheid in die Ferreira huishouding. Haal als lekker uit die bokse uit, ruik aan die verpakking, jy weet hoe gaan dit. Koppel elke draadjie en firewire pluggie aanmekaar. dubbelcheck als. lees die manual. Hardloop gou uit winkel toe om die regte plugs en als te kry. Toe die groot oomblik.
Druk die klein blink power knoppie. Ta-da kom die musiekie op… great stuff ! screens is pragtig. vul die registration en license crap in….. kom halfpad. toe vra hy my op te re-start…. restart ? mmmmmm.. ok, dis ‘n mac, niks hoef sin te maak nie. druk die power knoppie tot hy restart. daar restart hy, ta-da.en dan vra hy weer vir ‘n restart, en weer , en weer , en weer , en weer, en weer.
en toe na ek hom 20 keer ge-restart het is ek terug na die Apple mense toe.
Verdict….Processor fried… en die ding het nie 5 minute gewerk nie.
Dit was ‘n week gelede, met die crap service het ons nog steeds nie die rekenaar nie. Ek wil my polse kou.
Ons het nog van die verpakking en twee moerse screens wat hier by die huis staan. As ek te emosioneel raak oor die hele storie dan gaan ruik ek maar aan die verpakking…….
(Translation: In short, my friend decided to invest in the brand new Mac Pro 8-core with dual 23 inch screens. It was his first Mac, and he actually bought it for his wife who runs a television production company.
He was as excited as a little boy with a new toy (which he was, in effect), and couldn’t wait to switch it on. The machine booted up, giving the failiar Apple startup sound, and then promptly asked him to restart.
After several more failed attempts and listening with mounting gloom to the Apple start up sound, he finally took it back to the Apple store.
That was a week ago, and they’re still waiting for a replacement.)
It’s not only bad news for a new switcher, it’s also bad news if Apple wants to establish a foothold in it’s new South African market.
According to George Ou at ZDNet blogs, the Mac Pro is now less expensive than an equivalent Dell. Does that mean it’s cheaper as well? And how can Apple allow such awful service?