I would seriously wait until after the act comes into effect. It will stop them using water damage excuses to get out of honouring warranties etc
But on a more serious not, Vodacom have already admited they have prepared contracts that comply with the new act.
It would be a pretty poor defence to say you bought your phone on March 31, so we will not cover X, Yor Z but for you guys that did it after April 1, here is your new phone.
The act is very clear on what it regards as an unfair practice.
More importantly it is no longer left to the letter of the law (contract law) to be the sole arbitrator on what is a fair practice or even legally binding.
The CPA is very clear in protecting the consumer against unscrupilous clauses iin contracts.
I disagree with a previous poster that being able to switch between cellphone companies and not been held to randsom for 24 months to a fix contract may mean that companies might stop offering free phones. Of course they will continue to offer the phones. How else will they convince you to leave 8ta, MTN or Cell C?
What might fall away however is the totally ****e way they treat customers simply because they can. :wtf:
anyway you stand a better chance of getting a good deal on a new phone by being a new custmer currently than an existing one.
Phone a vodacom rep recently to find out what new deals i get for renewing my contract and it was exactly the same as advertised for a first time user.
Not really much insentive is there?
