HELP: MTN Data contract (How to view data balance)

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N95NINJA

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So I got a 2gb data contract with my Samsung P7500, but seeing as no data counter work with Honeycomb 3.1, is there another way of checking my usage? I've tried registering on the MTN website, but they require that you enter some #xxxxxx# code for authentication, but the tablet doesnt have a dialer pad :mad:
 
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This is under discussion in a similar thread under the MTN section. I wish there were pills to heal stupidity and incompetence that we can buy and forward to MTN. I showed them at there offices here in Cape Town that there is problem ... they offer a 2GB/m data product on a tablet without the user able to get data usage stats. They then gave me an app to load and that didn't work either (after I told them it won't work). The answer I then got was that it will be taken up with Samsung ... and I'm still waiting for a solution. What a sad bunch.
 
I've reactivated my MTN Active account five times already and when I tried to get one earlier today my password was reset yet again. It's a never-ending battle. No wonder they are not active here any more. Best to run away and hide when you don't have answers.
 
Which app did they suggest? 3G Watchdog seems to work for me but my concern is that I have no way to check it against MTN's numbers. I don't get how they can be so reticent in setting up self-help options - surely it's way more cost effective than having to interact directly with people? Or are they just so efficient in scalping us that they don't really care about that?
 
isie said:
put sim in a diferent phone then register.
I guess you will have to do this only once
Click to expand...

This is a great idea. My bad for having an iPhone 4, then, with its micro-sim! Will have to wait until I get home so that I can use wifey's phone, I guess...
 
veethree said:
This is a great idea. My bad for having an iPhone 4, then, with its micro-sim! Will have to wait until I get home so that I can use wifey's phone, I guess...
Click to expand...



I searched app market for an app that allows dialing came up with Nothing
So until mtn gets round to making a system that works (they keep insisting mtn active gives you data usage, which it clearly doesnt) or google alows dialing on honeycomb (aperently ice cream sandwich will work on tablets and allow dialing but thats still a whiles off :( )
unfortunatley this is what we have to do :(
 
veethree said:
Which app did they suggest? 3G Watchdog seems to work for me ...
Click to expand...

Did you test the app to verify that it reports correctly? I will be surprised if it does as there seem to be a hardware/OS issue with the P7500 that messes with the 3G data readings.

Sent from my GT-I9100 using MyBroadband Android App
 
isie said:
... (they keep insisting mtn active gives you data usage, which it clearly doesnt) ...
Click to expand...

It does, but under the "Unbilled" section. Took me a while to figure that one out. The numbers reportes on mine seems wrong and I've queried MTN but hasn't received any response yet. MTN is getting this all wrong. Too complex. Too limited. Not 2011.

Sent from my GT-I9100 using MyBroadband Android App
 
BeVonk! said:
It does, but under the "Unbilled" section. Took me a while to figure that one out. The numbers reportes on mine seems wrong and I've queried MTN but hasn't received any response yet. MTN is getting this all wrong. Too complex. Too limited. Not 2011.

Sent from my GT-I9100 using MyBroadband Android App
Click to expand...

thsts where i check
Funny thing is i have 3 sims with MTN
My cell, the wifes and now the Samsung tab
All have data 100MB, 75MB and 2GB respectively
and so far only my phone shows data (not acuratly IMO ) the wifes and the tab keep showing no data avialble.
On the My MTN internet and USSD on the wifes phone) link all is well data shows fine
 
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isie said:
put sim in a diferent phone then register.
I guess you will have to do this only once
Click to expand...

Tried this trick but it didn't work, I kept getting a service timeout error. Ah well, back to the drawing board...
 
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