Beware of this SCAM

Nigel13

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I think I must keep you up to date about last Thursday's call. A call from Windows Microsoft. (021 3009866
Windows Maintenance Centre).

I was phoned by Sam, an obviously Indian lady with a knowledge of the fact that I had had a few Errors on my
computer, and if I would go to the computer with the phone they would try to put matters right. I was a bit
doubtful about this call, but I took the phone to the computer and she seemed to be getting some errors
pinpointed. She told me that they would erase all the errors from my hard drive which would have eventually
caused the computer to crash. Because I had had too many "Errors" and a couple of other problems like the 0000s and another one I allowed her to talk me through some procedures.

She put me on to Jake, Senior Manager, also Indian, who told me that I wasn't covered for viruses. The free one
was not effective. They suggested that I purchase a very effective Peepaltri Tri Anti virus installation which will be fine for 5 years. The cost was R1341.55. I was caught up with getting this done, so I agreed and paid by
Credit card. It seemed not much for 5 years. I have the receipt printed out - and in my file.

I spoke to my friend that evening and he said - Beware! It must be a scam. Well so far, so good. I don't do
Internet Banking so who can rob me that way? What other way might I be caught?

Then - this evening I received a call from another Indian female, difficult to understand as their tune of English is so different from ours. Again she said she was from a firm and interested in putting my computer to rights. I told her it had already been handled and said goodbye. How would she know about my PC?
This letter is from one of my Clients, three other Clients have also been caught as well. They often ask you to download a program called AMMYY which is a remote desktop control program. Microsoft will not phone you do not get caught by this scam
 
:erm:

Yoh.

Who the hell pays for 5 years of virus protection in advance?

Especially considering you can get perfectly usable AV for free.

Thanks for speaking out though.
 
Yes AVG, Avast,Avira are all free and pretty good, but most people are very easily taken in when they think it is Microsoft calling,
then they allow them to gain access to their computer with a remote program. They all end up losing money in this scam
 
Yes AVG, Avast,Avira are all free and pretty good, but most people are very easily taken in when they think it is Microsoft calling,
then they allow them to gain access to their computer with a remote program. They all end up losing money in this scam

If Microsoft phoned me, I'd hang up the phone. :o
 
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:erm:

Yoh.

Who the hell pays for 5 years of virus protection in advance?

Especially considering you can get perfectly usable AV for free.

Thanks for speaking out though.

I in fact believe the best AV's are free. I've only had bad experiences with paid AV software. MSE ftw.
 
I was at a client on Thursday when they received this same call. Luckily they called me to the phone immediately and I told the Indian lady who was 'calling from Business Park in Cape Town' where she could shove her errors.
 
I in fact believe the best AV's are free. I've only had bad experiences with paid AV software. MSE ftw.

I agree here!.

When I still ran a Windows System, I used Bitdefender for almost two years. During my second year of use had to reinstall the friggin' thing 3 or 4 times as it kept corrupting itself or something, eventually binned it with 6 months of licence left, and downloaded AVG.

B
 
lol, just recieved the call now. The second time in two days, nogal! Though this time I actually gave him a chance, let him talk me through his little scheme. I was curious to see how they convince people to go through with this crap.

He said his name was Dave, and he was calling from Cape Town - in his heavy Indian accent. He made me go to the events viewer, and click on the "applications" and "system" roll out where there are a few entries that have an "! ERROR" next to them... I assume this is natural occurrence on Windows PC's (but is nothing to be concerned about) but he was adamant that my free virus protection wasn't doing its job and I'm in need of better protection. I kept asking for a website, so he finally gave me this: http://etprotections.com - Looks dodge, though I can see how less technically inclined people might be fooled. After this he directed me to the AMMYY site and was busy instructing me to download the crap when I started calling him out and told him what I think of their little scheme to prey on the ignorant. He promptly hung up.
 
Well they must be making money or they wouldn't continue.
 
What I find more sad than scams like this is that people are gullible enough to fall for them, and worse, that there are those out there that fall victim to 'technical guys' at places like Incredulous Conception, Computer Mania or the like that will fabricate issues with a computer someone has brought in in order to increase the amount of hours that the system is worked on.

The first and last time I've ever personally had to take anything to IC to have it repaired was an old Microsoft Home mouse that, at the time, was my only and favorite mouse for its performance, so I didn't want it to become inoperable.

homemouseserial-1.jpg


Now, I had personally opened the mouse to see if there was an issue I could spot, such as a loose cable or the spinner discs on the ball's tracks having a hair or dust stuck on them (it wasn't the first time I'd ever opened the mouse), and came to the conclusion that it was probably the serial cable itself that was damaged at a point not far from the mouse body. Not having a cable like this to replace it with and not knowing where I could get one I took the mouse to IC and ask them if they could fix it for me; the guy at the counter told me "sure, come by tomorrow to fetch it, I'll have it done by then".

After going back the next day, another guy at the counter told me that the mouse hadn't been looked at yet and that I should come back the next afternoon, since the guy that took out a ticket to repair it would be in the next morning and that it was among the first things he had to do that day anyway.

Went back the next day and the guy told me he couldn't fix the mouse, and despite his inability to fix it I still had to pay for the two hours he spent with the thing (yeah, two hours to repair a fault I'd already pinpointed and explained to him). After much arguing and calling down the branch manager we'd finally agreed to bring the cost down to one hour, which still amounted to R180, which was by no means a small amount in 1999/2000.

A year later I got another serial mouse from a friend's bundle of throwaway computer junk and transplanted the cable, and the mouse worked fine again (by this time I'd gotten my first optical mouse, though...)

The real kicker? When I opened the old mouse again at home, I found a whole bunch of bread-crumbs inside the mouse. I'd taken it to him in a completely cleaned state since I'd opened it the day before taking it, and the ******* that was 'working' on it went and chowed down on a sandwich over my mouse.


tl;dr: those of you not so computer literate, although we may get annoyed with having to help people for free when they come to us with computer issues, at least phone around to see if anyone else has an opinion regarding something like the Op's scenario rather than simply falling for someone arbitrarily phoning you demanding money to remotely 'fix your computer'. In almost all such cases you're dealing with a scam; companies do not identify problems with their software on individuals' computers and then opt to phone them to 'fix' those issues, they wait for the client to call in to support with their issue and ask for help.
 
if they call me I will say I use Ubuntu Linux hehehehe and they will be ashamed and say "Sir that's the virus" I will say "nope mam it ain't" hahahaha
 
Hmmmm... come to think of it... play at being an idiot, waste their time... then after a while you says "Sir/Madam, this is the south african branch of the FBI. We have traced the call, and you can expect special agents any time now..."

:D:D:D:D
 
I wish one of these "Microsoft" employees would call me at home, want to see how far they get on my Linux system.... :D:twisted:

B

Me too.
She can talk me through getting rid of that annoying dialogue panel that occasionally pops up asking if I really want to navigate away from this page.
 
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