Ranger off-grid for a month

R

ranger

Expert Member
Joined
May 2, 2007
Messages
2,062
Reaction score
52
Location
South Africa
So I worked through December, worked way to much overtime in January and February, and even I need to take leave.

I will be away from home until basically the end of March, some times I won't have cellphone coverage, let alone internet access.

We have had discussions with other teams about an official rep in the past week, I don't know if there will be any action on this before I return. Some colleagues do lurk here, they will probably try and have a look every once in a while, but I don't think they will have time to read every post.

So, for any of the issues I have been looking at for users here, please:
1)Send an email to [email protected]. You should receive an auto-reply with a ticket number. Please include your internet username, the telephone number of the ADSL line you are using, and sufficient technical detail (the better the quality of the information, the better your chances of a quick resolution), e.g. traceroute, URL of a speedtest result indicating the problem etc.
2)If you don't have a resolution within 2 business days, or if it is really urgent, include the ticket number from (1) in a message to @TelkomZA on twitter or TelkomZA on Facebook

I will try and check in from time-to-time, but can't make any promises.
 
ranger, you deserve it :). Enjoy your break and we welcome your return in good time :p.

Thanks again for all the help as we all sincerely appreciate it :D.

I will paste the details you mentioned above for users in the uncapped thread for future reference ;-).
 
Is ranger perhaps back yet? I need some help with my ADSL (Telkom, 2 Meg Uncapped Line in Wilropark Roodepport) my downloads are ridiculous, for the past week, i've been getting speeds of 0.2max download on all my P2P's. I've foned telkom twice, they changed my ports, or something, restarted something, that has changed anything. Ive uninstalled uTorrent twice because the 1st time i did that, my speed went back to normal, then it went back down to 0.2kbps, then i tried it again, and didn't work that time around.... now its just staying at 0.2Kbps, but when i do a Speedtest, i get the correct results of 1.5Mbps Down and 0.5Mbps Up, but my P2P is suffering... Everything else is downloading at normal speed, just that??? Using a N300 Telkom Netgear Router....
 
69Joka69 said:
Is ranger perhaps back yet? I need some help with my ADSL (Telkom, 2 Meg Uncapped Line in Wilropark Roodepport) my downloads are ridiculous, for the past week, i've been getting speeds of 0.2max download on all my P2P's. I've foned telkom twice, they changed my ports, or something, restarted something, that has changed anything. Ive uninstalled uTorrent twice because the 1st time i did that, my speed went back to normal, then it went back down to 0.2kbps, then i tried it again, and didn't work that time around.... now its just staying at 0.2Kbps, but when i do a Speedtest, i get the correct results of 1.5Mbps Down and 0.5Mbps Up, but my P2P is suffering... Everything else is downloading at normal speed, just that??? Using a N300 Telkom Netgear Router....
Click to expand...
Yes he is.
I suggest you post here:
http://mybroadband.co.za/vb/showthread.php/369314-Telkom-Internet-Uncapped-User-Feedback

or PM him.

He has mentioned that there were some problem due to high traffic volume, but he will be able to answer you far more accurately.
 
Thanks dude, I sent him a PM, hope he checks it out soon tho.... im going crazy with these speeds!!
 
ranger said:
So I worked through December, worked way to much overtime in January and February, and even I need to take leave.

I will be away from home until basically the end of March, some times I won't have cellphone coverage, let alone internet access.

We have had discussions with other teams about an official rep in the past week, I don't know if there will be any action on this before I return. Some colleagues do lurk here, they will probably try and have a look every once in a while, but I don't think they will have time to read every post.

So, for any of the issues I have been looking at for users here, please:
1)Send an email to [email protected]. You should receive an auto-reply with a ticket number. Please include your internet username, the telephone number of the ADSL line you are using, and sufficient technical detail (the better the quality of the information, the better your chances of a quick resolution), e.g. traceroute, URL of a speedtest result indicating the problem etc.
2)If you don't have a resolution within 2 business days, or if it is really urgent, include the ticket number from (1) in a message to @TelkomZA on twitter or TelkomZA on Facebook

I will try and check in from time-to-time, but can't make any promises.
Click to expand...

How about you disappear and have a nice holiday. The Telkom world will be fine for a month without you. Beware of burnout
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X