Cell C 3G Data Network Problems- Tokai/Kirstenhof (Cape Town)

Steve Irwin

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Joined
Jan 16, 2013
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I would like to know if anyone else is experiencing similar problems, to see if it is my set up, the area, the region or the whole network.
For 18 months before November 2012, I was getting 2.5-3.5 Mbps during the day and evening. I was get 3.5-4.5 during off peak periods. Since then it has gradually got worse and now I am getting 0.4-0.6 Mbps during the day but up to 8.3 Mbps during the off peak times.
On top of this during the day and evening the connection is dropped every 3-4 minutes but will stay on for 6 -7 hours after midnight. I am also seeing latencies in the 300-500ms during the day.
This all adds up to a completely useless service during the day, as before any size page/file has loaded, the connection is lost and you have to start over. All is fine until 6.30am then things drop off rapidly and become unusable around 8.00am-11pm.
When I complained at the Cell C shop I was told they were doing upgrades late last year but that this would be completed by end December.
To me the network has improved during off-peak period but is useless during peak. So I would think my set up is not the problem but pure over selling of the capacity they have or they have changed the backhaul routing and screwed up this areas daytime capacity.
I have a ZTE MF688 modem with a LPDA11A 11dBi GSM Antenna and I am about 2.5 kilometre from the tower. (without the antenna the throughput is about half the above figures)
 
Yip big problems for CellC...

Was in Kirstenhof last night on iPhone5 and MBM525 both with the Big C and throughput was amazing (7mb download < 2min) until about 18:30... then it died - worse on the iPhone. Both devices showed full signal 3G, iPhone could not connect to anything, and the Android was very very slow.
 
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