endlesslyonline
Well-Known Member
- Joined
- Aug 22, 2008
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I have had Wireless internet for a while now, but decided to go over to ADSL, cancelled my wireless provider, and ordered the Telkom line, about a month ago! up do date no Telkom. Let me give you the backstory:
Move into current townhouses about 3 years ago, seems there was a problem with the one wall, so the previous owner broke down the wall, and rebuilt it. This is the wall where the Telkom Lines are suppose to penetrate the house. Seems there must be a box with cables on the side of the wall, with a few of them, leading into the townhouse. So what the contractor has done, was take of the box, BUT, the cables are still there, in a PVC pipe coming from underground (this is called the UG according the Telkom Tech).
When the Tech came to install the phone line (bout 2-3weeks ago), he saw that there is no box, and no cables running into the house, so he said it is out of his area of expertise, and will need to send someone to bring those cables into the house. Two days later, I phoned telkom on the progress, seems the message got lost in translation between all the concerned parties, because on telkom's system there is a comment that says, our townhouses does not have infrastructure, so new infrastructure will have to be brought in, but they dont have money for this project for this financial year.
I have phoned telkom numerous times now, they keep putting my explanation on the system, but after phoning again for a follow up, the same response is given to me.
My problem with this is just, there is clearly infrastructure, it is there, i can see it, i can even post pics here if someone with some knowledge wants to review them (pics of both mine, and the box that is attached to other townhouses in our complex). My neighbor even has a landline, this number has been given to Telkom to show that infrastructure is available.
Ok, so now the backstory is done, here is my question(s):
Move into current townhouses about 3 years ago, seems there was a problem with the one wall, so the previous owner broke down the wall, and rebuilt it. This is the wall where the Telkom Lines are suppose to penetrate the house. Seems there must be a box with cables on the side of the wall, with a few of them, leading into the townhouse. So what the contractor has done, was take of the box, BUT, the cables are still there, in a PVC pipe coming from underground (this is called the UG according the Telkom Tech).
When the Tech came to install the phone line (bout 2-3weeks ago), he saw that there is no box, and no cables running into the house, so he said it is out of his area of expertise, and will need to send someone to bring those cables into the house. Two days later, I phoned telkom on the progress, seems the message got lost in translation between all the concerned parties, because on telkom's system there is a comment that says, our townhouses does not have infrastructure, so new infrastructure will have to be brought in, but they dont have money for this project for this financial year.
I have phoned telkom numerous times now, they keep putting my explanation on the system, but after phoning again for a follow up, the same response is given to me.
My problem with this is just, there is clearly infrastructure, it is there, i can see it, i can even post pics here if someone with some knowledge wants to review them (pics of both mine, and the box that is attached to other townhouses in our complex). My neighbor even has a landline, this number has been given to Telkom to show that infrastructure is available.
Ok, so now the backstory is done, here is my question(s):
- Has anyone else had a similiar problem? and how did they get passed it?
- Does Telkom have a rep on MyBB, so that i can atleast try and explain my situation to someone that has some knowledge?
- And if this is going to be a endless fight, I was on screamer WiFi, but the price did not equal the service, what other WiFi service providers are available that I can look at? (would really rather want to go to ADSL though)
