My Telkom Phone keeps ringing incessantly Any reason Why. I have converted to ADLS

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micham03

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Hi

I have a slight "problem" with my Telkom phone line, most of the time it keeps ringing for no reason without anyone calling. The line is in fact ADSL and I do not have a problem with my connection on ADSL. The problem that keeps recurring in the actual phone line. Like someone calls me and do not speak.

Anyone ever experienced this and should I be worried?

Thanks
 
Ringing can be caused by a voltage spike on the copper pair, which is not always due to someone actually calling your phone number but may be due to other interference

First ask yourself: Do you really need a working land line? I thought I did until our Telkom lines got stolen and I was forced to use a mobile phone for a few months. Well, I got used to having no landline, and since it got repaired months ago, we haven't used it once. So I would suggest trying to break your dependence on a copper voice line and to rather switch to mobile calls where possible, even if you use Skype or WhatsApp calling.

but let's assume that you actually want to continue to use that phone line for voice phone calls and need to ensure that a phone can ring on that line:

The key to know the cause of the ringing is to pick up the phone when it rings:
- If you just hear a dial-tone, then it is probably interference causing the ringing, and the best suggestion is probably to call Telkom out to check the voltage levels on your line. They'd then need to make sure that there is proper earthing on the DP, that there is no other crosstalk or interference between your line and another customer/s, and and that the correct filters are in place.
- If you don't hear a dial-tone, but instead it seems like there is a call in progress but the other side does not talk back to you, then you could try something like Telkom's IdentiCall to try find out who is calling, or if that fails then report the issue to them so that they can investigate the matter for you further
 
micham03 said:
Anyone ever experienced this and should I be worried?
Click to expand...
Just ignore them. I get about 10 a week usually from oddball CID numbers like 0000 or, this morning, 012397932144 (12 digits :wtf:) - never anyone on the other end.
 
I had the exact same problem last year...I managed to eventually get a telkom tech to actually come out and check the line...ended up that some other tech had been working in the exchange and disconnected me to check someone elses line. Upon reconnecting my line he didnt do it properly and from it raining then everytime it got water on the connection it would ring in my house. It drove me absolutely balistic and I was ready to kill someone. So new techie just fixed the connection and problem was solved.. :)
 
fragtion said:
Ringing can be caused by a voltage spike on the copper pair, which is not always due to someone actually calling your phone number but may be due to other interference

First ask yourself: Do you really need a working land line? I thought I did until our Telkom lines got stolen and I was forced to use a mobile phone for a few months. Well, I got used to having no landline, and since it got repaired months ago, we haven't used it once. So I would suggest trying to break your dependence on a copper voice line and to rather switch to mobile calls where possible, even if you use Skype or WhatsApp calling.

but let's assume that you actually want to continue to use that phone line for voice phone calls and need to ensure that a phone can ring on that line:

The key to know the cause of the ringing is to pick up the phone when it rings:
- If you just hear a dial-tone, then it is probably interference causing the ringing, and the best suggestion is probably to call Telkom out to check the voltage levels on your line. They'd then need to make sure that there is proper earthing on the DP, that there is no other crosstalk or interference between your line and another customer/s, and and that the correct filters are in place.
- If you don't hear a dial-tone, but instead it seems like there is a call in progress but the other side does not talk back to you, then you could try something like Telkom's IdentiCall to try find out who is calling, or if that fails then report the issue to them so that they can investigate the matter for you further
Click to expand...

I don't really need the line but it is there, might as well use it

There is a dial-tone sometimes a noise but defenately no one on the other side.
 
MickZA said:
Just ignore them. I get about 10 a week usually from oddball CID numbers like 0000 or, this morning, 012397932144 (12 digits :wtf:) - never anyone on the other end.
Click to expand...
Gets bit annoying at a time
 
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