LoganY87
Active Member
DISCLAIMER: Yes, I was wrong to choose Openweb. That much is abundantly clear to me via my own experience with them as a service provider. I don't need 20 000 people posting replies on here telling me that I was wrong. If you're only here to post another "I told you so" reply to this thread, please don't bother because I will report your submission. I'd prefer replies that are actually relevant and contributory to the discussion at hand.
Sure I was getting 10mbps which was awesome, but only during the night.
During the daytime it's utterly prohibitive. There are 2 businesses here that run on this line (both are relatively new so we can't yet afford a business line). My business involves remotely accessing servers and on occasion, downloading some fairly large chunks of data over HTTP.
Had it not been for Openweb's shaping policy, I would have been perfectly happy to stay with them, but as it is, their shaping is so aggressive that I can't even access my Amazon Web Services control panel and I can't remote into any of the servers I have set up on AWS.
My business partner just informed me that one of our websites was down. Thank GOD I didn't cancel my MWeb subscription because having connected back on that account, I was easily able to access the server and fix the website within minutes.
The MWeb connection is only 4mbps but I'd prefer to take the slower line that actually allows me to do the things that I need to do during the day rather than the faster line that makes it impossible for me to achieve anything while the sun is up. People don't do business at night; they do it during the day, but with Openweb, I can't...
Openweb says "yes its shaped aggressively, but that's in our Ts & Cs so you knew about it when you signed up." which is a valid point, but to quote their Ts & Cs with regard to shaping on the home DSL line:
It's quite clear that the line is aggressively shaped, but that shaping isn't quantified. "Aggressive" doesn't indicate to users to what extent the shaping will impact their service. I signed up for a 10mbps line but nobody told me that I wouldn't be able to use even 10% of that 10mbps for 10-12 hours every day!
Everybody told me its a bad idea to move to Openweb but nobody told me why exactly. If I'd known the account was to be shaped so badly, I wouldn't have moved in the first place...
Sure I was getting 10mbps which was awesome, but only during the night.
During the daytime it's utterly prohibitive. There are 2 businesses here that run on this line (both are relatively new so we can't yet afford a business line). My business involves remotely accessing servers and on occasion, downloading some fairly large chunks of data over HTTP.
Had it not been for Openweb's shaping policy, I would have been perfectly happy to stay with them, but as it is, their shaping is so aggressive that I can't even access my Amazon Web Services control panel and I can't remote into any of the servers I have set up on AWS.
My business partner just informed me that one of our websites was down. Thank GOD I didn't cancel my MWeb subscription because having connected back on that account, I was easily able to access the server and fix the website within minutes.
The MWeb connection is only 4mbps but I'd prefer to take the slower line that actually allows me to do the things that I need to do during the day rather than the faster line that makes it impossible for me to achieve anything while the sun is up. People don't do business at night; they do it during the day, but with Openweb, I can't...
Openweb says "yes its shaped aggressively, but that's in our Ts & Cs so you knew about it when you signed up." which is a valid point, but to quote their Ts & Cs with regard to shaping on the home DSL line:
It's quite clear that the line is aggressively shaped, but that shaping isn't quantified. "Aggressive" doesn't indicate to users to what extent the shaping will impact their service. I signed up for a 10mbps line but nobody told me that I wouldn't be able to use even 10% of that 10mbps for 10-12 hours every day!
Everybody told me its a bad idea to move to Openweb but nobody told me why exactly. If I'd known the account was to be shaped so badly, I wouldn't have moved in the first place...
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