Flysaa.com website downtime

[Jan]

SAA website downtime

The website of South African Airways is down.

[Thor]

They are pretty much down most of the time.

Tender and all that

[Arthur]

Working here.

[ISP cash cow]

working for me as well

[Baise]

I use the sight quite extensively and never experienced downtime ..
About the only thing that does seem to work at SAA

[Thor]

I use the sight quite extensively and never experienced downtime ..
About the only thing that does seem to work at SAA

Then you don't use the site extensively

[Hamish McPanji]

Then you don't use the site extensively

I've hardly had issues as well. Have been using it extensively too. Maybe you don't know how to use it

[Ipwn 4]

I've hardly had issues as well. Have been using it extensively too. Maybe you don't know how to use it

Most likely the case

[AndrewAlston]

So here is the full story as I found it out as it went along (along with when I first noticed it)

I was attempting to book my holiday on flysaa - it wasn't working. Tested the DNS across multiple countries and multiple servers - wasn't working and musta just gone down because various DNS servers (including google's) hadn't expired it yet.

Within a few minutes it was dead entirely.

Contacted itnt (the registrant of flysaa.com who was listed at networksolutions.com) - they didn't really know what the hell I was talking about at first.
Dug further - realized that the fully qualified domain names for the NS servers for flysaa.com weren't resolving (the servers at ipnetwork.co.za)
Dug a little further - found that ipnetwork.co.za had been suspended (looks like BCX didn't pay their bills!)
Made some calls to the right people - ipnetwork.co.za got unsuspended
Things worked for a few minutes - then broke again for a while - the servers themselves (all 3 of them across 3 providers) weren't answering queries at this point.
Made some more calls - servers started working again.

Flysaa.com back online.

More to the point though - those servers behind ipnetwork.co.za host far more domains than flysaa.com - I would be suprised if half the parastatal websites weren't offline - because it seems those servers are authoritative for a LOT of things!

Anyway - thats the full story - but in brief - it seems BCX didn't pay the bill for ipnetwork.co.za domain, and it got suspended.

[kilos]

Anyway - thats the full story - but in brief - it seems BCX didn't pay the bill for ipnetwork.co.za domain, and it got suspended.

That domain R114 renewal fee cost them a fortune in lost revenue

[kianm]

Most likely the case

[kianm]

So here is the full story as I found it out as it went along (along with when I first noticed it)

I was attempting to book my holiday on flysaa - it wasn't working. Tested the DNS across multiple countries and multiple servers - wasn't working and musta just gone down because various DNS servers (including google's) hadn't expired it yet.

Within a few minutes it was dead entirely.

Contacted itnt (the registrant of flysaa.com who was listed at networksolutions.com) - they didn't really know what the hell I was talking about at first.
Dug further - realized that the fully qualified domain names for the NS servers for flysaa.com weren't resolving (the servers at ipnetwork.co.za)
Dug a little further - found that ipnetwork.co.za had been suspended (looks like BCX didn't pay their bills!)
Made some calls to the right people - ipnetwork.co.za got unsuspended
Things worked for a few minutes - then broke again for a while - the servers themselves (all 3 of them across 3 providers) weren't answering queries at this point.
Made some more calls - servers started working again.

Flysaa.com back online.

More to the point though - those servers behind ipnetwork.co.za host far more domains than flysaa.com - I would be suprised if half the parastatal websites weren't offline - because it seems those servers are authoritative for a LOT of things!

Anyway - thats the full story - but in brief - it seems BCX didn't pay the bill for ipnetwork.co.za domain, and it got suspended.

Would have taken them a bit to find out the root cause