Juggy
Executive Member
I'm hoping someone can guide me or give me the contact details for the CPA and/or the ISP Ombudsman
It is my understanding that should I want or need to cancel a contract for whatever reason I may do so by giving 20 business days notice and the supplier can then charge me a fair cancellation value.
I am trying to cancel a 12 month contract of which I am 4 months in and the supplier is wanting to charge me 70% of the remaining contract balance which is completely unfair. I owe them nothing in terms of equipment or installation charges as all of that was paid upfront.
http://www.golegal.co.za/consumer-protection-act-rights-cancel-agreements/
It is my understanding that should I want or need to cancel a contract for whatever reason I may do so by giving 20 business days notice and the supplier can then charge me a fair cancellation value.
I am trying to cancel a 12 month contract of which I am 4 months in and the supplier is wanting to charge me 70% of the remaining contract balance which is completely unfair. I owe them nothing in terms of equipment or installation charges as all of that was paid upfront.
http://www.golegal.co.za/consumer-protection-act-rights-cancel-agreements/