XtraView Setup for DSTV Xplora2 and HD PVR 2P

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DanSchuts_199

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Please any advice would be appreciated.
I've searched high and low for this specific setup and got everithing but what I'm looking for.

My Setup:
Smart LNB (LMX501) two unicables(A,B)
B. Explora2 with Heartbeat cable on RF In(Primary Decoder)
A. HD PVR 2P with Heartbeat cable on RF Out(Secondary Decoder)
Unicable A is connected to SatCr port on HDPVR

Xtra view is active and the Explora shows that its sending the HB signal to the HDPVR

On the home network screen on the HDPVR its set on SatCR
When I scan for networks it only reaches 47%, pauses and after about 10sec the decoder reboots.

Any suggestions on how to fix this issue?
 
A few things to try.

1. The LMX 501 SLNB draws quite a bit of power so it is generally a better option to connect it to port A on the SLNB.

2. The HD PVR 2P should be configured for SATCR Universal because it is now expected to also be able to receive hi band.

3. Make sure the primary decoder is up and running before powering up the HDPVR 2P.

4. Did you reset the 2P to factory defaults by any chance? If so you will have to connect it to the legacy port on the SLNB and let it complete the boot cycle, then reset the settings to SATCR and then change the connection again and reboot.

5. If none of the above works, the decoder is faulty and will need to be replaced. Go to MC and let them try to get it going. They will probably replace it.
 
Ok so I tried everything you(Geoff-D) suggested and ended up taking the PVR to MC turns out it needed a software update. Got back home installed it and got it working fine, but not 100%. Thanks for the help and advice. Maybe you can help me with the next problem?
Every time i switch channels on secondary(PVR) the primary(explora 2) gets a no signal error for a second and then picture returns, in the tuner1 status window the signal drops to 0% and Signal lock show unlocked, but just for a second, then everything goes back o normal.
 
Only 2possible reasons.

1. After the as update the decoder probably returned to the default user band and frequency settings

Go to the network settings on the Exploration and see which user bands are in use for tuners 1,2,3.

If still at defaults it should be use band 0 ,1,2.

Then go to the HDPVR2P network settings sarcr universal. Press the white edit button and a second screen will pop up. Check the user bands for tuner 1 and 2. If these are the same as those in use on the Explore change them to user band 3,4 with the associated frequencies.

2. If the user bands are already different then the problem is the power issue I referee to before rather connect the Explora to port A on the SLNB.
 
Hi, how does one connect a HD PVR 2P with only one universal output on the lmx501 LNB?
 
gareth300 said:
Hi, how does one connect a HD PVR 2P with only one universal output on the lmx501 LNB?
Click to expand...
I stand corrected, but I don't think you can.. Well, you can, but you will have either only channels on the horizontal side or only channels on the vertical side.. At the same time, you can only watch and record channels that are both horizontal or both vertical, but not a mix of the two..

This is why the decoder has two lnb inputs, to provide signal for both horizontal and vertical..

If you can still find one, the lmx500 has two universal ports.. I have one, but no idea if it works or not..

Again, I do stand corrected..
 
gareth300 said:
Hi, how does one connect a HD PVR 2P with only one universal output on the lmx501 LNB?
Click to expand...

For what its worth a year and half later. Yes you can.

Connect the hdpvr "satellite in 1 (satcr)" port to smart lnb port B (unicable). Leave "satellite in 2" open. Change network settings on the hdpvr "lnb type" to "satcr universal".

As Geoff has said, it might be that the hdpvr cant supply enough power to the smart lnb. Best bet is if you can connect an explora on port A of the lnb.
 
Hi Mobus, I have a similar problem if you have a moment ....
I’m having difficulties linking my secondary decoder a 2p PVR HD with the primary decoder a 2A. Currently I have them both directly wired to the dish via a dual LNB (LMX 501) and then the decoders linked to each other via RF out to RF In on the second decoder. I was told that the linking cable should rather be RF out on the secondary decoder and then RF In on the primary, so changed this, but still no joy here ! I have checked all my coaxial cables and plugs with a multi meter and all seem fine. I have also checked with DSTV and the primary account and linking of both decoders is registered. I have read that the primary decoder should rather use socket A and not socket B so can also change this. The secondary decoder is positioned further away from the dish than the primary decoder hence using socket A, as I gather this is stronger. Both decoders seem to be sending heart beats but are evidently not communicating. I understand the 2A has a built in diplexer, but do I need to get one for the 2p decoder ?Any help most appreciated....
 
Wild Cape said:
Hi Mobus, I have a similar problem if you have a moment ....
I’m having difficulties linking my secondary decoder a 2p PVR HD with the primary decoder a 2A. Currently I have them both directly wired to the dish via a dual LNB (LMX 501) and then the decoders linked to each other via RF out to RF In on the second decoder. I was told that the linking cable should rather be RF out on the secondary decoder and then RF In on the primary, so changed this, but still no joy here ! I have checked all my coaxial cables and plugs with a multi meter and all seem fine. I have also checked with DSTV and the primary account and linking of both decoders is registered. I have read that the primary decoder should rather use socket A and not socket B so can also change this. The secondary decoder is positioned further away from the dish than the primary decoder hence using socket A, as I gather this is stronger. Both decoders seem to be sending heart beats but are evidently not communicating. I understand the 2A has a built in diplexer, but do I need to get one for the 2p decoder ?Any help most appreciated....
Click to expand...
So first question, do you have good signal on all tuners in all decoders? Can you access channel 100 on both?
 
Wild Cape said:
Hi Mobus, I have a similar problem if you have a moment ....
I’m having difficulties linking my secondary decoder a 2p PVR HD with the primary decoder a 2A. Currently I have them both directly wired to the dish via a dual LNB (LMX 501) and then the decoders linked to each other via RF out to RF In on the second decoder. I was told that the linking cable should rather be RF out on the secondary decoder and then RF In on the primary, so changed this, but still no joy here ! I have checked all my coaxial cables and plugs with a multi meter and all seem fine. I have also checked with DSTV and the primary account and linking of both decoders is registered. I have read that the primary decoder should rather use socket A and not socket B so can also change this. The secondary decoder is positioned further away from the dish than the primary decoder hence using socket A, as I gather this is stronger. Both decoders seem to be sending heart beats but are evidently not communicating. I understand the 2A has a built in diplexer, but do I need to get one for the 2p decoder ?Any help most appreciated....
Click to expand...

As already stated, check that both decoders are receiving an adequate signal on all tuners and both can at least show ch 100.
Next, you DO NOT need diplexers IF you are already linking the decoders via the RF ports with a separate cable for the HB signal.
A Diplexer is only required IF you choose to send the HB signal via SLNB and LNB cabling and then the diplexer is required behind the HD PVR2P to extract the HB signal from the LNB cabling and insert it into one of the RF ports on the HD PVR 2P. The choice of RF OUT or RF IN is dependent on what you are doing with the RF signals from both decoders. If you are NOT distributing RF to other TVs in the house then it does not really matter which ports you use.
It is best practice to use the RF OUT port on the Primary decoder, which in your config should be the Explora 2A, as it has a better power supply than the 2P.
The Primary should be connected to port A on the SLNB LMX 501 as that port is the main power supply port for the SLNB.
Port B should be used to feed signal to the 2P.
The 2P uses as default UBs 0, 1 when set to SATCR Universal. These values can be changed but it is better to leave them on defaults.
The Explora 2A MUST then be set to use either decoder 2 or decoder 2 settings using the installation wizard and NOT the default decoder 1 settings as these will clash with the UBs used by the 2P.

Note that IF there was anything wrong with the installation when MC sent the signals to the decoder for the XV setup, the decoders WILL NOT receive them and then MC MUST redo XV completely from scratch once the decoders are working and installed properly.
Check that the 2A is actually the primary decoders and transmitting HB.
Check that the 2P is set as secondary and RECEIVING HB. it can't be set as transmitting HB.
 
Many thanks for all this info and advice, which I will try out now ! The primary decoder is working fine. For some reason the initial installers connected it to socket B on the LNB a couple of years back, but I will certainly change this to port A , presumably this will also need to change in the primary decoder menu settings ? I will change the primary back to 'RF out' as it was so previously, other folk suggested I swap it to ''RF in''. Would the secondary then need to go back to 'RF In' then ? Just working out how I set the ''2A to use either decoder 2 or decoder 2 settings using the installation wizard'' ?
 
On the second decoder I can see the correct date and time on the menu settings, I'll check channel 100.
 
The Explora decoder has an advanced menu option and somewhere there is a setup for installation.
I don't have an Explora myself --- They are all junk as far as I am concerned. The 2P is easy to check.
Menu on the remote, advanced options, network setup, LNB power controlled, installation type SATCR universal.

There is nothing to set re which port is used for HB, IF you are not using tvLINK remotes anywhere.
The XV setup can be checked by, menu, advanced option, XV info.
Status should say Secondary Smartcard active, comms idle, last HB received with a date and time.
If the status says "ready but inactive" then the XV setup is not correct. If it says Primary, then that is also wrong.
 
Ok thanks Geoff, the 2P was changed to SATCR universal a day or so back so that seems ok . I was hoping the issue can be solved with setting the 2A to decoder 2 in the installation wizard, as you suggested, so just working how I find this under settings. I presume this can be done through the home network settings ?

When I check the dual view settings on both decoders they go from being on idle, blue bar, to the red bar HB for a second or two then back to blue bar for ten seconds or more.

Under the dual view heading it shows the correct DSTV card numbers for both the primary and secondary decoders. I have checked CH 100 on the secondary - it gives me a notification E37-32 "we cannot find the correct channel you selected'' .
 
User band interference between the two decoders. The 2P is at default, and the Explora is set to use decoder 1 settings. change this to decoder 2 when you find the installation wizard.
 
Correction it does find channel 100 and is playing that channel fine, but not the others
 
I have found the Installation Wizard under home network channel, it then starts scanning when I press Ok and goes through 5 steps takes ages. What is confusing is that a box also comes up saying '' Is this your only decoder please select decoder 2''.. Says the same if I select decoder one..
 
You should avoid using decoder 1 settings as these are used by the 2P as a default.
See a future post with all the UBs and Frequency settings for each of the 3 settings and which decoders use what as default.
 
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