You get what you pay for - Afrihost!

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thedoc!

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The old adage " you get what you pay for" certainly applies to Afrihost.

I have had sever packet loss with my Afrihost account with no usage on the account, thought it was the line, used my saix based account from WA and the link was perfect.

I am out of the country and use the link for VoIP (Asterisk - IAX2) and to try and get an explanation from Afrihost has been less than amusing.

Last message I got was the graphical pingplot / traceroute I sent doesnt show the packetloss - FFS!

Oh well..
 
Mine has been fine.

How do you use the link when you out of the country if that's not too much of a noob question? :p

You pm'd them I take it?
 
Will comment later on this, after tomorrows dealings. They seem slick, but have their leaks. Titanic I say!
 
...disturbing to hear, however my 50 Gig account from Afrihost (IS Shaped) delivers better results than my FNB Connect (IS "Unshaped") account.

Might be a routing issue, (obvious question, :erm:) have you tried refreshing your IP address several times?

Regards

M
 
Afrihost resell IS's shaped accounts, so whatever issue you have has nothing to do with them. They do not run or control their own network.
 
deweyzeph said:
Afrihost resell IS's shaped accounts, so whatever issue you have has nothing to do with them. They do not run or control their own network.
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+1: Spot on. Even if there WAS some packet loss and the problem WAS isolated with Afrihost, the value on those accounts STILL surpasses anything else ;) So even if you get what you pay for, you can't complain, right? But back to the point, I've always found SAIX accounts to work better than IS on ADSL as a general rule of thumb anyway - but thats just me, some guys have expressed the opposite
 
Amazing how some people have something to say even when there is nothing to say. I guess thats what makes forums interesting.

None the less, I agree - Id rather pay more but get a consistent service.

If the issue with Afrihost is not resolved Ill be more than happy to pay nearly double of what afrihost charges to get the quality I am accustomed to..

For some however, cheap is the way of life..
 
hj2k_x said:
Mine has been fine.

How do you use the link when you out of the country if that's not too much of a noob question? :p

You pm'd them I take it?
Click to expand...

I have a Asterisk server with an SA telephone line - that I use to make calls out of while outside of SA.

Yes I have a support ticket open.
 
deweyzeph said:
Afrihost resell IS's shaped accounts, so whatever issue you have has nothing to do with them. They do not run or control their own network.
Click to expand...

Most Probably, but if I have a problem, who do I go to, Afrihost or IS?
 
fragtion_ said:
+1: Spot on. Even if there WAS some packet loss and the problem WAS isolated with Afrihost, the value on those accounts STILL surpasses anything else ;) So even if you get what you pay for, you can't complain, right? But back to the point, I've always found SAIX accounts to work better than IS on ADSL as a general rule of thumb anyway - but thats just me, some guys have expressed the opposite
Click to expand...

I think thats where we are wrong, we let the cost factor lower our expectations, no where on their offering do they mention a 2nd class network, or expect packet loss due to the lowered price, so if there is a deterioration in quality one has the right to complain.

I second that, I have found SAIX to be more consistent.
 
thedoc! said:
That's what I thought - but according to some, its nothing to do with them!
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As far as I'm concerned the ISP is my point of contact - my problems therefore are their problems. End of story.
 
The point is that an IS shaped account from Afrihost is the same IS shaped account you get from Axxess, Web Africa, and all the other IS resellers out there. The fact that it cost R29 per gig is irrelevant.

Most support queries are from dumbasses out there who don't know their routers from their elbows and who artificially keep prices high because ISPs have to run expensive help desks to cater for them.
 
fragtion_ said:
+1: Spot on. Even if there WAS some packet loss and the problem WAS isolated with Afrihost, the value on those accounts STILL surpasses anything else ;) So even if you get what you pay for, you can't complain, right? But back to the point, I've always found SAIX accounts to work better than IS on ADSL as a general rule of thumb anyway - but thats just me, some guys have expressed the opposite
Click to expand...

i see the return of interweb damatics, note 2 second thread zomg X is wrong with Y :rolleyes:, your confusing is satelite with is sat3 vs saix sat3. so far i had 0 issues with the supplied is sat3 from afrihost, in fact it has easily been on par with wa's saix sat3...

bwana said:
As far as I'm concerned the ISP is my point of contact - my problems therefore are their problems. End of story.
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obviously, but so does the intellect stop at the client; you can't expect the world's smoothness from a shaped account :erm:
 
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Necuno said:
obviously, but so does the intellect stop at the client; you can't expect the world's smoothness from a shaped account :erm:
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Why not? Shouldn't I expect to be able to use skype on a IS account like I can on a SAIX account? :confused:
deweyzeph said:
Most support queries are from dumbasses out there who don't know their routers from their elbows and who artificially keep prices high because ISPs have to run expensive help desks to cater for them.
Click to expand...
Geeks are the minority - companies need to cater to the lowest common denominator.
 
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bwana said:
Why not? Shouldn't I expect to be able to use skype on a IS account like I can on a SAIX account? :confused:
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nobody is stopping you from using shaped bandwidth obviously, in fact you can even setup your own little diy 'lower latency packet parser' in your network setup to better the latency. the point it it will preform better overall on unshaped be it verizon, saix or is.
 
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