Telkom tops ADSL trials

bekdik

Honorary Master
Joined
Dec 5, 2004
Messages
12,860
Reaction score
20
Location
I exist only in my own mind ...
BY TRACY BURROWS, ITWEB NEWS EDITOR

http://www.itweb.co.za/sections/int...le and Wireless Technology&O=E&CiRestriction=


[Johannesburg, 30 November 2005] - A study of South African broadband services conducted by MyADSL and the Department of Business Information Technology (BIT) at the University of Johannesburg, has found Telkom's four ADSL offerings to be significantly better than the other services.

Rudolph Muller, MyADSL founder and lecturer at BIT, spearheaded the study, which was carried out over several weeks both at BIT's new broadband testing laboratory and at the homes and offices of 150 volunteers.

advertisement


Muller says the study tested Telkom's ADSL, Sentech's MyWireless, Vodacom's 3G, WBS's iBurst and MTN's 3G packages.

“Over 50 000 diagnostic tests were performed, gathering data on about 60 different aspects of each service, including cost, reliability, speed and general service levels.”

The report found that Telkom's DSL 384 performed consistently in all departments and emerged as the best service with a score of 76%. Telkom's other DSL offerings were not far behind.

DSL 192 was second at 75% while DSL 512 and DSL 1024 were tied in third position at 74% each. DSL 1024 produced the best performance in most departments (including speed, VOIP, latency and P2P), but its higher cost dragged it down in the rankings.

Sentech's MyWireless was rated best among the wireless broadband services with 64%.

However, while it was superior to the other wireless offerings, it was unable to compete favourably with Telkom's fixed-line ADSL service.

WBS's iBurst finished sixth with 48%, Vodacom's 3G seventh with 31% and MTN's 3G last with 30%.

Muller says he was not surprised that ADSL came up tops, “but I was surprised by the margin by which it won. It was more dominant than in previous reports, most likely due to the introduction of the faster 1024 service and the lowering of prices during 2005.”

He says the study looked at “all facets of the costs”, including basic monthly costs, 24-month all-inclusive costs, cost-per-gig, setup charges and modem costs.

“In comparison with the other broadband services, Telkom's DSL192 proved to be the most cost-effective solution, while Telkom's DSL1024 was the third most expensive option. It therefore depends on which ADSL service you look at.”

Muller says Vodacom's 3G and MTN's 3G did not compete favourably against the other broadband offerings, mainly due to the exorbitant cost for high bandwidth usage. “At R499 per gigabyte of usage, it is simply too expensive to be used as a primary broadband connection.”

Poor reliability was also common among the three lowest rated services.

The full MyADSL broadband report is available on the MyADSL Web site.
 
The press release sounded like an advertisement :(
 
Well aint that grand :(
 
Unfortunately this is the way objective reports work. I am sure though that people on the forum are aware that Internationally Telkom sucks when compared.
 
Perhaps for the next report there should be a comparison made at the end with some of the OECD countries ADSL/Broadband services and the current 'best rated' SA service, just to put things into perspective.

It would then also make it more difficult for Telkom, or any other agency, to use the report as a license to feel proud of themselves.
 
I dont think broadband reports should be released in future without an international comparison included.
 
When is MyADSL/MyBroadband going to formulate a definition of the term broadband? Every time we associate 192 or 384 with broadband it gives telkom another bullet to shoot us with.

And I agree - if we're going to say telkom is the best lets put it in perspective with an overseas comparison or two.
 
ADSL in South Africa, hmmm.... which one do I choose? There are so many :(

Siembambaa said:
I dont think broadband reports should be released in future without an international comparison included.

It would be nice to do a international comparison... then release that to the public.
 
Last edited:
How wrong is that title? "Telkom tops ADSL trials" - this is from the itweb news editor?
 
Last edited:
antowan said:
Unfortunately this is the way objective reports work. I am sure though that people on the forum are aware that Internationally Telkom sucks when compared.
People on the forum knows but the general public doesn't.It's because of reports like these that uninformed people gets leaded by thier noses and thinks adsl is SA is great.
 
Though if you think about it. Most ppl who are uninformed will most likely not visit ITWEB. That's the beauty and the problem. We are the group of south africans that know our stuff so we visit the online newspapers but will the most of south africa know there was even a broadband report?

I agree wholeheartedly with the report though. Telkom adsl 384 is currently the best bang for ure bucks. Price is almos there were it's supposed to be.....too bad you have to get bandwidth on prepaid nowadays :(

Currently i'm running a 384/10gb account and for what's out there in za i have to concede this is the best option for me at the moment considering my ol wisp can't get LOS with me now.

Though when the survey was done I actually submitted my wisp's speeds and did the whole survey. Unfortunately no WISP actually made it into the report. Quite sad since a lot of wisp's actually do provide beautiful service and support.
 
Just heard a Telkom positive comment from Chris Gibbons on CapeTalk:mad:

Words to the effect - "latest broadband survey from mybroadband has found that Telkom offers the best service".

Does the forum believe that this is true? If not we really need to do some damage control or charge Telkom for the PR service.
 
The report says that costs were taken into account.
Well, I earn a decent salary and costs are too expensive for me!
Maybe they should have taken costs into account compared to the average salary in SA!
 
Papi got an early and unexpected christmas present from an unexpected source.
 
I understand why the tests are done and I also undetstand how the rating system works. The problem is anyone reading it who doesn't realise how rediculously overpriced ALL South African internet access is will look at the article and say "yay, ADSL is the cheapest, lets go with that"

Anyone want to take bets on how long it takes Telkom to put this into an advert/press release?
 
The report should be viewed in context. Telkom ADSL is the best we have, but its cost and restrictive application still makes it suck.

In the land of the blind, One-Eye is king...

Juice
 
Top
Sign up to the MyBroadband newsletter
X