Terrible speeds in PTA

G

GreatBigMouth

Expert Member
Joined
Sep 23, 2006
Messages
1,959
Reaction score
0
Location
Pretoria
Not sure if this is only in PTA or what but I'm getting TERRIBLE speeds here right now. Downloading at only 190kb/s and MyADSL took ages to load. (3 minutes just to post this thread). Maybe it's bacause of the weather? :confused: :sick:
 
Cape Town iBurts is fine...

Seems like a tower or localised issue... Cape Town no issues, good speeds.
No issues with Verizon in Cape Town either…

Not sure if this issue has been resolved though:
Type: VERIZON SA NETWORK

Date: 16 Nov 2006 8:45:39 AM
Cause of Problem: Line Errors
Point of Impact: Gallo Manor - Johannesburg
Great Westerford - Cape Town

Symptoms Experienced: Intermittent Degradation in Service
Severity: Critical
Status: Attending
Attending: Telkom Engineers
Ticket Number:
Additional Information: We are experiencing bi-directional line problems between Cape Town and Johannesburg. This has been reported and escalated to Telkom.We will advise on the updates. We apologize for any inconvenience caused.
--------------------------------------------------------------------------------
Update: 16 Nov 2006 10:01:57 AM
Additional Information: We are still busy with Telkom and unfortunately do not have an ETA on the resolution.We once again apologize for any inconvenience caused.
--------------------------------------------------------------------------------
Update: 16 Nov 2006 10:39:22 AM
Additional Information: There has been an improvement in the service but this has not yet been resolved by Telkom.We are still busy working together with them.
 
Last edited:
At first I thought it could be the weather, but I'm getting 70% signal so it's probably not that. Can't access the incident report page on the IBurst website, it times out. Where did you find that info Michael?
 
Seems ok in CT so I guess it's PTA's turn this time around with no incident report.
 
Verizon Network Notices

http://www.verizonbusiness.co.za/customersupport/networknotices/default.asp - best to check here before you check iBurst

Last report on iBurst site:

Date Incident Estimated Resolution Impact Priority Status Resolution
15/11/06 Base station outage 15/11/06 Killarney, Blairgowrie, Illovo, Hydepark, Parkhurst CRITICAL RESOLVED
Details Major node failure has resulted in outage to various base stations

As for iBurst's network notice, the page times out.
 
Strange as the incident page does not timeout for me:confused:

Oops I misread your post Michael
 
Last edited:
Well according to the Verizon report the only places that are affected by that Line error is Gallo Manor and Great Westerford. The issue was filed on 16 November - didn't have a problem since this afternoon.
 
The network status...

Hi MRH

No, it is not the incident report page but the network status page...

It now delivers this message: http://www.iburst.co.za/default.aspx?link=support_network_new

Data service error.

Apologies there has been a problem with the connection to the data service.

Please try again later.

Think they updating the site again, as the blog is functioning again.
 
Last edited:
Saix notice board...

http://www.noticeboard.saix.net/#severity1
login: guest pass: telkomadsl

Severity 1 Network Faults latest
Call Reference ID : STT000000005318
Failure Type : Network Failure
Problem Description : Vereeniging Edge 1 - Access Circuit Failure
Time Down : 18 Nov 2006, 01:39:00
Time Up : 18 Nov 2006, 03:50:00
Impact : All clients connecting to Vereeniging Edge 1 router will expierence slow connectivity.
Site : Vereeniging
Services Affected : All Customers
Updates : 18 Nov 2006, 02:41:47 tshepi
Our Techs are busy attending.
18 Nov 2006, 03:18:35 tshepi
Our Techs are still investigating.
18 Nov 2006, 03:58:46 tshepi
Links are restored - Busy Monitoring.
Resolution Description : Planned Maintenance Completed
Cause of Failure : ATM Planned Maintenance
Status : Resolved
 
Last edited:
Just did another speed test on the iBurst website. Guess what...... I'm getting a rapid 1.92kb/s!!!!!!!! WTF!!!???!!!? This is insane. It took me 4 minutes to 'quick reply' to this thread!!!! Yet the "quality of service" is at 100%??? :confused: Terrible Terrible Terrible!!!!!!!!!!!
 
OK, it's a bit better right now. For once, I can actually browse the Internet. I hope this is fixed by tomorrow, and that it doesn't worsen to become unusable again.
 
GBM, Looks like you just had a small taste of what we in CT had over the past few weeks even though it seems to be working ok here at the moment.
 
I also set the DNS server to Verizon. It seems to be a bit better, but it can still improve. Looks like the iBurst DNS settings were the main cause of all the page timeouts I experienced.
 
Terrible Speed in Pretoria

It appears that since the storm yesterday, the towers seem to be giving problems. They were down yesterday, and when they came up they were slow.
This morning they were down. Absolutely 0% signal. They appear to be OK at the moment
 
GreatBigMouth said:
Just did another speed test on the iBurst website. Guess what...... I'm getting a rapid 1.92kb/s!!!!!!!! WTF!!!???!!!? This is insane. It took me 4 minutes to 'quick reply' to this thread!!!! Yet the "quality of service" is at 100%??? :confused: Terrible Terrible Terrible!!!!!!!!!!!
Click to expand...
GBM, at the time of your post (18-11-2006, 11:03 PM), I've just completed a 3 hour stint on TrackMania Nations, which included a 90 min clan war. So...the CSIR/Menlo tower was fine, morning and early afternoon too
 
It seems to be going at acceptable speeeds now. Looks like they may have fixed whatever was wrong during the night.

Michael - OpenDNS doesn't work on my IBurst account. No clue why.

Luke - I connect to the Faerie Glen Tower. There must have been something wrong there yesterday. Maybe the weather damaged the tower? I couldn't check since the Netork Status page kept timing out. :rolleyes:
 
Sorry, JHB uses proxy server...

Yeah, sorry forgot doesn't work in JHB, due to the proxy server iBurst uses up north.

As for Verizon's DNS, don't include the Cape Town server IP, it will slow down page requests.

196.7.0.138 - Cape Town
196.7.142.132 - Joburg
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X