I've been having some problems recently where my ADSL would report it is connected but the phone no longer works and the ADSL PPPoE session is no longer established (just sits there saying: "connecting"). After logging a fault with Telkom I received word today that the Waterkloof Exchange is "experiencing technical difficulties" and it effects all customers.
Just thought I would let everyone know who is in the surrounding area (seems some of Brooklyn is also connected to said exchange). They didn't give me a eta to repair but it's been logged and since it effects more than 400 customers, apparently, they'll hopefully fix it soon.
Also it's not down 100% of the time it's intermittent & completely random. Your phone and ADSL will work perfectly until the second you actually NEED the ADSL and phone at which point it will probably be down
Oh and by down I mean the phone doesn't give you a dial tone but you're still able to press buttons on the phone and hear the tone of that (ie press 3 and you hear beep but that's it. Almost as if you're already on line with someone).
Just thought I would let everyone know who is in the surrounding area (seems some of Brooklyn is also connected to said exchange). They didn't give me a eta to repair but it's been logged and since it effects more than 400 customers, apparently, they'll hopefully fix it soon.
Also it's not down 100% of the time it's intermittent & completely random. Your phone and ADSL will work perfectly until the second you actually NEED the ADSL and phone at which point it will probably be down
Oh and by down I mean the phone doesn't give you a dial tone but you're still able to press buttons on the phone and hear the tone of that (ie press 3 and you hear beep but that's it. Almost as if you're already on line with someone).