What should Telkom do to make more people like them?

What should Telkom do to make more people like them? (Multiple selections may be made

  • Drop prices

    Votes: 39 79.6%

  • Increase bandwidth caps

    Votes: 39 79.6%

  • Do more marketing

    Votes: 0 0.0%

  • Spend more money on charity

    Votes: 2 4.1%

  • Change their name

    Votes: 8 16.3%

  • Focus more on better and quicker service

    Votes: 23 46.9%

  • Something not in this list (post about it)

    Votes: 6 12.2%

  • Unsure

    Votes: 0 0.0%
  • Total voters
    49
namely, for Telkom to refund the enormous amounts of money it has acquired through being a controlling monopoly.
Click to expand...
I would be happy if they would simply plough the money back into infrastructure development.
 
They need to drop prices radically and make local bandwidth free, only then will I hate them a little less.
 
Well here goes nothing :D
  • Line rentals - R20 a month.
  • No ADSL access charge.
  • Local bandwidth is free.
  • 30 Gb international - R200.
  • Uncapped - R300.
  • No bandwidth shaping.
  • Minimum broadband speed - 8 mbps.
  • Upgrading their network to fibre.
  • Repair call outs are attended to within 24 hours.
  • Installations are completed within 72 hours.
  • The maximum hold time at call centres is 2 minutes.
  • Call centre staff are well trained and must be able to tell you to the nearest hour when a technician will attend to your query.

That's all I could think of for now. Please feel free to add on :D :D :D
 
I don't mind being shaped. but not much! :P Cap as long as Local is larger and International is resonable say 20GB local and 5GB international?

Perhaps uncapped/unshaped 8Mb/s DSL for R400 a month? :D ...aah dream on...
 
Saule said:
Well here goes nothing :D
  • Line rentals - R20 a month.
  • No ADSL access charge.
  • Local bandwidth is free.
  • 30 Gb international - R200.
  • Uncapped - R300.
  • No bandwidth shaping.
  • Minimum broadband speed - 8 mbps.
  • Upgrading their network to fibre.
  • Repair call outs are attended to within 24 hours.
  • Installations are completed within 72 hours.
  • The maximum hold time at call centres is 2 minutes.
  • Call centre staff are well trained and must be able to tell you to the nearest hour when a technician will attend to your query.

That's all I could think of for now. Please feel free to add on :D :D :D
Click to expand...

nice
 
What should Telkom do to make more people like them?

There are more than enough people like Telkom... fat, greedy, selfish, blind, deaf, unresponsive, litigious, insular, dishonest, etc.

Do we really want more??? :D
 
I'll just be happy to be rid of them. Just to use something else instead of having the thought of fueling the pockets of a greedy bunch of $$@$#$ is good enough for me.
 
I think if Telkom actually comply with LLU and unbundle the local loop sooner rather than later, i.e. with immediate effect, I think that would go along way.
 
Drop their prices to the same level as their service................. IOW. ZERO. Even then I will not like them. Things may improve for them if they give me a CASH refund on all the money stolen from me over the years. I may then use that money to sue them for the rest. Even then I will not like them. And OH YES my above demands must happen NOW, PRONTO, IMMEDIATLY!!

I just woke up from my dream.........
 
As the article linked stated:

"Of course, when one looks at the list of things that it could do to make itself likeable, there is absolutely nothing on it that Telkom would ever actually do.":mad:
 
I've had to think about this. Having been on the receiving end of their and SAPO's shockingly bad service for over 2 decades, it would have to be something good. I figure - their entire board - including non-execs - to strip, stand on their heads and whistle Shosholoza through their arseholes. I might like them one iota more if they do that.
 
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