3 of my family and my own Vuma Reach line in CPT went down at 3h20, one restored but mine and the other two remained down, no red lights on the ONT and restarted it hasn't helped. Trace attached. Aware of any maintenance or outage?
Anyone else seeing issues across napcpt? Getting a ton of loss to quad1 or any other provider across napcpt fabric. JHB and IPT seems fine.
192.168.18.1 12.. 8 0.6ms 0.7 0.6 0.9
10.124.2.114 0% 8 6.2ms 4.6 3 7.9
169.1.21.156 0% 8 3.4ms 5.3 2.6 13.4
169.1.21.157 0% 8 2.9ms 2.9 2.5 3.1...
@AfriFella @Afrigirl @AfriGuy - my mother-in-law is having no luck with the standard support process so thought I'd reach out here for some assistance pretty please :) her property has Vuma Reach via Afrihost which was registered in her tenants name/account. They have since left on a sour note...
Seen on mweb site.
Outage ID: 130808
Date: 2025-09-21 12:14:15
Status: open
Outage: A Fibre outage is affecting Vuma Reach customers in the following areas: - City of Cape Town/Mitchells Plain/Westridge. Logged : 2025-09-21T12:14:15