Recent content by AdaLev

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    No line connection (ticket number: 731644)

    Hi yes but I have had issues in the past where it's taken days to address the issue. This is the third time this year. I need it to be resolved promptly.
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    No line connection (ticket number: 731644)

    Hi there No Internet connectivity my side and no explanation as to why. Please escalate. My ticket number is 731644.
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    Connectivity issue since yesterday (ref number:636712)

    Hi, not to worry it's working now. Thank you so much for all your help! This escalated a lot more quickly when I reported here. Great help. Thank you!
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    Connectivity issue since yesterday (ref number:636712)

    Thank you. It seems like the connection is there again but the issue is with the router as one of the lights is out. It's extremely important that my line is up and running again tomorrow so it would be preferable if a new router could be delivered tomorrow if it does need to be replaced
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    Connectivity issue since yesterday (ref number:636712)

    Hi, yesterday my line went down and technicians from Vumatel came to look at it in the afternoon. On the instruction of a network operator who believed that my line had been recorded as cancelled (it wasn't) the technicians removed the box and replaced it. I was told the line would be up today...
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