No line connection (ticket number: 731644)

[AdaLev]

Hi there

No Internet connectivity my side and no explanation as to why. Please escalate. My ticket number is 731644.

 

[PBCool]

Hi there

No Internet connectivity my side and no explanation as to why. Please escalate. My ticket number is 731644.

This was logged 40mins ago?

 

[AdaLev]

Hi yes but I have had issues in the past where it's taken days to address the issue. This is the third time this year. I need it to be resolved promptly.

 

[PBCool]

Hi yes but I have had issues in the past where it's taken days to address the issue. This is the third time this year. I need it to be resolved promptly.

Cool understood but I can't assist from an escalation perspective based on historical issues. So will keep an eye.