There is a number of FNO's Octotel, Frogfoot, Openserve and Vumatel , they are suppose to lay the foundation and that's it. if its planned maintenance, give notice, and dont ask me to restart the router and check which lights is on. ADSL with copper line theft did not give me this much down...
the inconsistence connection is bad as we working from home, but at least there is communication and updates. my previous service provide(s) had none of this. the last two calls I logged is till open...
I was in that same boat, I ended up on this threat looking for a way to reset the lit box and ended up, well the rest is history. but for some reason I'm not upset nor surprise after all , we are talking about Telkom here.