Recent content by alexz1

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    Cool ideas bull billing

    When I was away the person at looking after my home said the internet was off, but didn’t need it and I made a fat assumption that cool ideas boasts no contracts whatsoever so thought if the i don’t receive the services for those months I don’t have to pay them. No pay no service. But clearly...
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    Cool ideas bull billing

    That’s insane. Please make this more clear next time. I may as well take up a contract for fiber. At least then I won’t have to pay for the installation. So there’s no benefit in going with cool ideas?
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    Cool ideas bull billing

    I cancelled completely shorty after Feb, the services were cut end of November due to none payment as I had left the country. I paid up November with no issue, I just refuse to pay for December and January as there was no internet while I was gone.
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    Cool ideas bull billing

    Even though they’re in the legal right to charge me according to their terms and conditions I still think it’s greedy and they should stop boasting so much about being the best and not tying people down to contracts. Just a heads up if you’re with cool ideas.
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    Cool ideas bull billing

    No need for a full story. Cool ideas cut the services end of November 2018, I was away and thought okay cool no need for internet and came back end of Jan. Then at the beginning of Feb I had it turned back on. But they charged me for December and January and said I didn’t follow procedure and in...
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    Cool ideas bull billing

    So it’s cool of Coolideas to cut your services for 2 months and still charge you for them and say it’s their terms and conditions. May as well if taken out a contract with some dodgy fiber company. Oh wait cool ideas is dodgy and sly, greedy people I tell you. Now after I cancelled they’re...
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    Cool Ideas Fibre ISP - Feedback

    I have received help, after another phone call I finally did. Sorry I don’t use the forum often. There is still a billing issue but we are resolving it. Well hopefully
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    Cool Ideas Fibre ISP - Feedback

    Bothasig area, I got an email saying their is trouble on the Vumatel network. And it’s not only me that is suffering. Although my billing is still incorrect. Hopefully it gets sorted, giving them some time.
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    Cool Ideas Fibre ISP - Feedback

    Nah nah nah, I’m alright actually having quite a laugh over this
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    Cool Ideas Fibre ISP - Feedback

    Ekse what kind maybru, I use that world all the time.
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    Cool Ideas Fibre ISP - Feedback

    Troll
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    Cool Ideas Fibre ISP - Feedback

    Suspicious for what? You the internet crime intelligence?
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    Cool Ideas Fibre ISP - Feedback

    My speed issues started around 1.5/2 months ago.
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    Cool Ideas Fibre ISP - Feedback

    You obviously the cool guy hey? Knows everything and the judge of all. Report, don’t care if I get banned. Your smart comments are wrong.
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    Cool Ideas Fibre ISP - Feedback

    I had 100/100, worked perfectly. Could stream on twitch with no lag. Downloads always on point. Downgraded to a 50/5, a month later went back into a 100/10 as I don’t stream on twitch anymore but I preferred the speed of a 100 obviously. Happy days from there. Up and download speeds were fine...
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