Recent content by Alley11

  1. Alley11

    Xbox Series S expansion solution?

    How do they ship it? courier company? cause if its via the SA post office then not worth me trying, never had any luck with them.
  2. Alley11

    Afrihost and FrogFoot Fibre going down during loadshedding

    Thank you very much for this update.
  3. Alley11

    Afrihost and FrogFoot Fibre going down during loadshedding

    Thank you, its seems like Frogfoot never know whats happening honestly.
  4. Alley11

    Afrihost and FrogFoot Fibre going down during loadshedding

    Yes my Router and CPE/ONT Box are powered by a UPS, the CPE/ONT box has 3 Orange horizontal lines, compared to when the link is up it has 1 white line: \
  5. Alley11

    Afrihost and FrogFoot Fibre going down during loadshedding

    Hi, Yes we have load shedding currently and the link is down.
  6. Alley11

    Afrihost and FrogFoot Fibre going down during loadshedding

    So Saturday and Sunday Load shedding was suspended, Today load shedding continues and Fibre goes down with load shedding. @Frogfoot Fibre How long does the backup batteries take to charge? over 2 days?
  7. Alley11

    Afrihost and FrogFoot Fibre going down during loadshedding

    So thanks to @Afrigirl we have managed to get the below feedback from @Frogfoot Fibre "This node does have a backup power system, but with all the load-shedding that we are currently experiencing the batteries do not get enough time to recharge again for the next cycle." Does anyone else...
  8. Alley11

    Afrihost and FrogFoot Fibre going down during loadshedding

    Hi, Current ticket number [#NNI-970-70444] Previous ticket number where the issue was resolved: [#FBN-669-74036]
  9. Alley11

    Afrihost and FrogFoot Fibre going down during loadshedding

    Hi, So on the 20th Sep during my load shedding schedule my Fibre went down, my Router and CPE/ONT Box are powered by a UPS, Before the 20th Sep I never had an issue with my Fibre during load shedding it would stay connected. logged it with Afrihost, eventually after back and forth between...
  10. Alley11

    BRAND NEW GIVEAWAY - Complete this First Technology and Dell Technologies survey, and stand a chance to win R2,000

    Done
  11. Alley11

    Does fibre installation and activation take this long?

    The issue from Afrihost was the lack of communication, If I didn't call I would get no update, speak to support agents who promise to call back but they never do. They never seemed to want to escalate the issue to Frogfoot even though its soon going to be 4 weeks longer than the already 2 week...
  12. Alley11

    Does fibre installation and activation take this long?

    I've only been staying here for 3 weeks now and it seems everyone keeps to their selves here so still trying to get to know everyone, my immediate neighbours close by all don't have fibre installed.
  13. Alley11

    Does fibre installation and activation take this long?

    I put the day in as leave as I'm a support consultant so if they had to come through I can't leave my PC. As well as had to ask a friend to pick up my partner from work as I needed to ensure I was at the house in the event they actually showed up. But Personally for me its the principal of...
  14. Alley11

    Does fibre installation and activation take this long?

    Lady from Frogfoot called on Wednesday shortly after this thread regarding my Social Media complaint and said a Technician is scheduled to go out and will be here by 17:00 - 17:30, needless to say that never happened, just another weekend without connectivity again. I need to speak to the Body...
  15. Alley11

    Does fibre installation and activation take this long?

    Ordered Fibre from Afrihost on the 14th March, it has now been 37 days since my order, the line has been installed on the 8th April and been dead since. If I don't contact Afrihost they don't seem to care and when I do contact them all they can say is they have sent an email to FrogFoot. I work...
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