Post 4. Later the lady mentioned something about a cancellation penalty that was not paid. I have received no such invoice or a request to pay anything. What !! So I cancelled the ADSL line and has a fibre line installed also via Telkom / Openserve .. now I must pay a cancellation fee.. what stupidity. Well, Im still busy with the case and will keep everyone updated... Please just make notes what you do and when !!