Recent content by bloo

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    Cool Ideas Fibre ISP – Feedback Thread 4

    Strange … mine goes completely dead… may get lucky opening a webpage if it’s very small.
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    Cool Ideas Fibre ISP – Feedback Thread 4

    yup this one right here:
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    Cool Ideas Fibre ISP – Feedback Thread 4

    I think I've seen this about 5-8 times today, lost count. CI support raised my ticket with Vumatel yesterday based on MTR results I provided. I also see a couple of people complaining on twitter - not sure if they are with CI, but they were tweeting @ vumatel Definitely been frustrating trying...
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Hi ticket logged yesterday, I only provided test results this morning #COOL-20230209-1130761
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    Cool Ideas Fibre ISP – Feedback Thread 4

    I'm having the exact same issue on vumatel, since yesterday afternoon, goes up and down randomly.
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    Vumatel down for 1 week

    Yes, then received another call around 2 hrs afterwards and the line was sorted. Thanks very much
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    Vumatel down for 1 week

    Not sure what to make of this but broadband light on the ONT turned on today but service light is still off. Hopefully it won't be another week until resolution :notworthy:
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    Vumatel down for 1 week

    Hi @PBCool / @CoolChick We have had no service for a full week now in Halfway Gardens, Midrand. Vumatel has not provided any feedback and Cool ideas escalation agent hasn't provided feedback either. Can you please provide some update other than they are working on it? Our neighbour received a...
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