Recent content by BVbrown

  1. B

    Cool ideas downgrading line

    I understand the line fees being re-aligned, what concerns me is the line being downgraded, that was not mentioned in any correspondence and the first we know about it is on our invoicing.
  2. B

    Cool ideas downgrading line

    They have changed our amount payable to their 100/10 rate, but the fact that we were not informed about the changes at all bothers me.
  3. B

    Cool ideas downgrading line

    Cool ideas recently downgraded our line from 100/50 to 100/10 without informing us, apparently they downgraded us from our contract 100/100 in 2017 without us noticing or being informed. Has anybody else had this happen to them?
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