Recent content by Captain Sprocket

  1. Captain Sprocket

    Afrihost going down the drain

    Not sure what you are trying to say about the 3 days not being enough... This headache is surely not self inflicted as I rather tried preventing this than initiating such problems upon myself, I am definitely not going to hit my head again with this "once great" service... Well, the thing is, I...
  2. Captain Sprocket

    Afrihost going down the drain

    It seems when the debit was suppose to be deducted, it defaulted and showed a full amount still outstanding and not paid for the coming month... My account was fully satisfied even for June, I did not need to make an upfront payment, it just seemed convenient at the time as I was already busy...
  3. Captain Sprocket

    Afrihost going down the drain

    Exactly my frustration... I paid 3 days "too early" for July (June's service was paid in the beginning June, then at the end of June I a made an upfront payment ahead of time for the month of July) , as my debit order always goes off on the 1st (to cover the month ahead), where the only...
  4. Captain Sprocket

    Afrihost going down the drain

    Well even if that's the case... I have had such a good track record with them as a SP for over a decade. never had an issue that did not ultimately result in customer satisfaction. That was until beginning of 2025 where I noticed a major shift in service... up to the point where I am sitting...
  5. Captain Sprocket

    Afrihost going down the drain

    So you would person number 5 to tell me the same thing, there is nothing you can do... I would not be posting on this forum otherwise.
  6. Captain Sprocket

    Afrihost Hell. Just stay away from them.

    I also hope they don't don't self destruct, as I really was a die hard client, every time I heard a colleague or family member mentioned what trouble they are having with AH I use to defend them always said, it must be something they are doing wrong.... until it started happening to me too...
  7. Captain Sprocket

    Afrihost Hell. Just stay away from them.

    I have only read the heading... But what I want to add is this service provider was hands down the very best in south africa, leader in customer service and satisfaction. use to love those "personalized" messages from Gian, it felt personal and like a service that actually cared about service...
  8. Captain Sprocket

    Afrihost going down the drain

    unfortunately this will lead to the exact same disappointment as you can actually do nothing other than only inform me that I have an outstanding amount. I don't have the energy to work with this service provider anymore, I don't need try and justify myself anymore. I am finally moving along...
  9. Captain Sprocket

    Afrihost going down the drain

    I have been a "happy" customer for over a decade with afrihost, I was so happy that I did my mobile, webhosting and fibre through them, then all a sudden from around April 2025 I started experiencing all sort of unreasonable customer issues. It's at a point that I don't have any service and they...
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